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Interview – What does HR Chatbots bring to businesses?

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With more than 40 years of experience working with HR Departments, Sopra HR is integrating innovative practices into their solutions. As Director of Marketing and Communications, Véronique Montamat participated in creating the chatbot options offered by her company. She has graciously agreed to answer our questions. Chatbots respond perfectly to certain human resource missions on two levels. Innovative technologies enable them to handle a certain number of HR tasks, especially with regard to employee support.


Artificial intelligence

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According to the global research firm Gartner, in 2018 barely 4% of companies have already launched artificial intelligence projects, while nearly half of them appear to be gearing up to do so. In conjunction with fundamental breakthroughs in laboratories (cognitive) or applied within the framework of R&D projects (decision-support and robotisation), AI is a continuous improvement tool for your company. Seen as one of the ways to transform your company, AI will increasingly support or even "augment" human beings, rather than replacing them. We can expect immediate benefits and – in the medium-term – operational efficiency. In this context, how can you efficiently and usefully implement your artificial intelligence initiatives?



AI fights cybercrime as IBM Watson learns the language of cyber security - Computer Business Review

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Watson can now help security analysts parse thousands of natural language research reports. IBM Watson, Big Blue's artificial intelligence (AI) platform, keeps on learning with the smart platform now well versed in cyber security. Watson for Cyber Security can now help security analysts parse thousands of natural language research reports which were previously not possible. It is claimed to be the industry's first augmented intelligence technology designed to power cognitive security operation centres (SOCs). The company said that for the past year, Watson has been trained on the language of cyber security and has studied more than one million security documents.


Sopra Steria et l'Intelligence Artificielle

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At Sopra Steria, we believe Artificial Intelligence is a key discipline for the digital transformations our clients implement. To offer you smarter applications! To create more conversational interfaces. To be an innovation connector.