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Chatbots Are Getting Smarter with Emotional Intelligence

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Artificial Intelligence (AI) is a reaction based technology, and AI based extremely dynamic conversational chatbots are the demand of this age. We are using voice-based chatbots (Siri, Alexa, and Google Home) and native chatbots (Slack or Facebook Messenger) in our routine life. The next move of Artificial Intelligence is far ahead than what we already have on the floor, that is Emotional Intelligence. We feel good when people understand our emotions. Imagine a machine recognizes your mood and reacts accordingly.


Emotion AI, explained MIT Sloan

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What did you think of the last commercial you watched? Would you buy the product? You might not remember or know for certain how you felt, but increasingly, machines do. New artificial intelligence technologies are learning and recognizing human emotions, and using that knowledge to improve everything from marketing campaigns to health care. These technologies are referred to as "emotion AI." Emotion AI is a subset of artificial intelligence (the broad term for machines replicating the way humans think) that measures, understands, simulates, and reacts to human emotions.


Artificial Emotions - Issue 1: What Makes You So Special - Nautilus

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When Angelica Lim bakes macaroons, she has her own kitchen helper, Naoki. Her assistant is only good at the repetitive tasks, like sifting flour, but he makes the job more fun. Naoki is very cute, just under two feet tall. He's white, mostly, with blue highlights, and has speakers where his ears should be. The little round circle of a mouth that gives him a surprised expression is actually a camera, and his eyes are infrared receivers and transmitters.


A Pragmatic Approach to Implementation of Emotional Intelligence in Machines

AAAI Conferences

By this paper we would like to open a discussion on the need ofBy this paper we would like to open a discussion on the need of Emotional Intelligence as a feature in machines interacting with humans. However, we restrain from making a statement about the need of emotional experience in machines. We argue that providing machines computable means for processing emotions is a practical need requiring implementation of a set of abilities included in the Emotional Intelligence Framework. We introduce our methods and present the results of some of the first experiments we performed in this matter.