Editor's Note: As of 9:00 PM, Microsoft says that the service outage has been resolved. "Any users still experiencing impact should be mitigated shortly.," the company said in a tweet. If you've been unable to connect to Microsoft's services, you're not alone. Microsoft is suffering through an outage that has taken down Outlook, Microsoft Teams, and others. If you are connected, don't be tempted to disconnect just to see what's going on, Microsoft warns.
Outlook online users around the world are reporting problems accessing the Microsoft service, adding to the woes Office 365 users experienced earlier this week. Microsoft at 9am CET, 3am ET, confirmed that users are having issues accessing Exchange Online accounts via Outlook on the web. Microsoft initially said users in India are the primary group impacted. However, the company later confirmed on the Microsoft 365 Status Twitter account that the issue is affecting users worldwide. Downloaddetector currently indicates the worst impacted regions include the UK, France, Germany, Netherlands, Belgium, Norway, Sweden, and India.
Microsoft is currently looking into an authentication error hitting its Office 365 systems. "Starting at approximately 21:25 UTC, a subset of customers in the Azure Public and Azure Government cloud may encounter errors performing authentication operations for a number of Microsoft/Azure services, including access to the Azure Portals," the company said in a status post. In another post, the company said users would be unable to access Office.com, "Existing customer sessions are not impacted and any user who is logged in to an existing session would be able to continue their sessions," Microsoft said. On its Twitter status account, Microsoft said the root cause appeared to be a recent change, and that it had decided to roll the change back.
Microsoft is providing glimpses of the future of Office at its Build 2020 virtual conference, showcasing two interesting but little-known collaboration efforts: Project Cortex and Fluid Framework. Project Cortex, which was announced last year, will go live this summer, Microsoft announced Tuesday. Fluid Framework, which appears to be the future of Microsoft's online collaboration, is unexpectedly going to be released as an open-source project, Microsoft said. Microsoft also plans other announcements for Build, including making Microsoft Teams easier for developers to work with. Microsoft said in advance of its now-virtual Build show that the conference would lean heavily toward developers, with many announcements surrounding Azure and its cloud efforts.
Emergency services across at least 13 US states have reported outages of their 911 lines on Monday. Issues were reported by police departments in counties across Arizona, California, Colorado, Delaware, Illinois, Indiana, Minnesota, Nevada, North Carolina, North Dakota, Ohio, Pennsylvania, and Washington. Impacted counties reported losing connectivity for 911 phone and SMS services, but did not provide any technical details about the source of the outage. "ATTENTION: The 911 lines are not operational nationwide. This is for phone calls and text messaging," the Minneapolis police department wrote on Twitter earlier today at the start of the outage.