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Salesforce's chief innovation officer shares a playbook for leading during uncertainty

ZDNet

This TechRepublic Premium ebook compiles the latest on cancelled conferences, cybersecurity attacks, remote work tips, and the impact this pandemic is having on the tech industry. The COVID-19 pandemic continues to impact industries and lives around the world, with unemployment in the US reaching record levels and millions of businesses closing, temporarily or permanently. While there is an enormous amount of economic uncertainty ahead, one thing is clear: There's no going back to the way things were. As organizations begin the process of reopening, they'll need new ways of planning, managing, and monitoring workforce readiness, facilities preparedness, and emergency management response. They'll need strong collaboration across departments, tools to make data-driven decisions quickly, and the ability to communicate to employees, partners, and customers at scale.


The digital skills gap is widening fast. Here's how to bridge it

#artificialintelligence

Access to skilled workers is already a key factor that sets successful companies apart from failing ones. In an increasingly data-driven future - the European Commission believes there could be as many as 756,000 unfilled jobs in the European ICT sector by 2020 - this difference will become even more acute. Skills gaps across all industries are poised to grow in the Fourth Industrial Revolution. Rapid advances in artificial intelligence (AI), robotics and other emerging technologies are happening in ever shorter cycles, changing the very nature of the jobs that need to be done - and the skills needed to do them - faster than ever before. At least 133 million new roles generated as a result of the new division of labour between humans, machines and algorithms may emerge globally by 2022, according to the World Economic Forum.


Closing the skills gap requires business and academia collaboration

ZDNet

The illiterate of the 21st century will not be those who cannot read and write, but those who cannot learn, unlearn, and relearn. The ability to engage with employees and customers is increasingly becoming a strategic business solution that leaders must understand, embrace, and prepare to implement. I recently joined Emma Chandra, news presenter and senior producer at Bloomberg TV, at a Bloomberg Next conference to discuss the impact of emerging technologies -- artificial intelligence, internet of things, cloud computing, mobile, social networking, blockchain, mixed reality (AR/VR), 3D printing -- on future of work in the Fourth Industrial Revolution. To better understand tomorrow's talent, Bloomberg Next, in collaboration with Workday, surveyed 200 corporate and education leaders to understand the strategies of leaders in terms of ensuring new recruits and existing talent have the right skills necessary to support the near-term company growth. Here are five key takeaways of the B uilding Tomorrow's Talent: Collaboration Can Close Emerging Skills Gap Bloomberg Next survey: A majority of respondents said new hires are not well-prepared to perform at a high level in a professional environment, primarily because of insufficient soft skills.


Hiring managers say AI will change how we work within five years

ZDNet

During the 1940s, AT&T employed more than 350,000 telephone switchboard operators -- a job that's nearly vanished. But, today, some estimates put the number of mobile app developers at 12 million individuals worldwide. Just as technologies and communications change, jobs likewise evolve. The workforce as we know it is in the throes of a revolution. As new technologies emerge in what some have dubbed the Fourth Industrial Revolution, innovative companies have already begun to adapt, prompting reevaluations of workforce development strategies.


Impact of RPA on the Existing Workforce and Workplace

#artificialintelligence

With current technologies like artificial intelligence, machine learning and data analytics being democratized in everyday applications, the IT industry has almost successfully transitioned into the Digital Era. When talking about digitization, one idea most industry leaders agree upon is that automation is the need of the hour. Along with other new age technologies, Robotic Process Automation (RPA) too has made a mark in the IT industry and according to Gartner 85 percent of big organizations will have deployed some form of RPA by the year 2022. While RPA is meant to bring about efficiency and reduce errors made in mundane and tedious work done manually by humans, it does give rise to the question of will there be a loss of jobs in the IT industry due to democratization of RPA. Automation, a popular emerging technology has an assured place in the future of global businesses.