April 19, 2018 Written by: Dr. Stephan Biller As VP of Offering Management for IBM Watson IoT, I am often asked what Watson can do for manufacturing. As it happens, I had the chance to speak to Ralph Rio, of ARC Advisory Group about exactly this a few weeks ago at the ARC Industry Forum. The answer lies in artificial intelligence (AI). AI-powered solutions enable manufacturers to aggregate data from multiple sources and apply AI for better outcomes. This means healthier assets and equipment, more efficient operations, and reduced costs.
Artificial intelligence continues to be increasingly used throughout the general public and businesses to enhance consumer experiences. Research from Gartner predicts AI will generate a business value of $2.9 trillion by 2022. It's making doing business easier because it offers entrepreneurs several benefits that can help them grow their businesses. Being able to run your business efficiently is essential to maximizing your resources. It also helps you save time and money for your business in the long run.
There's no doubt chatbots are forever changing the way businesses operate and the way that marketers approach marketing. Not only do these virtual assistants have the ability to impact almost all aspects of a company, they're also great customer service tools that can provide assistance around the clock. However, chatbots aren't just customer support or a self-service option; these AI-powered assistants can improve an organization's productivity by providing help to different departments like human resources, marketing, production, and sales. A chatbot in itself is a new channel and a new way to communicate. You have to think about a new user interface and conversational commerce.
In a heartfelt demo that rounded off the Microsoft Build conference keynote this year, software engineer Saqib Shaikh outlined an ongoing research project that uses machine learning and artificial intelligence to help visually impaired or blind people to better'see' the world around them. London-based Shaikh, who has been blind since the age of seven, said that talking computer technology inspired him to develop the application – titled SeeingAI – that is built upon Microsoft Intelligence APIs to translate real-world events into audio messages. The application is intended to work on both smartphones as well as PivotHead smartglasses. The video demonstration, below, depicts Shaikh taking a picture with his glasses which then describe to him exactly what they'see' – from business meetings to teenagers skateboarding on the streets of London to a woman throwing a Frisbee in a park. While another scene demonstrates how the smartphone app uses a device's camera to take a picture of a menu then translate the text into audio.