The global banking sector is becoming both more strategically focused and technologically advanced to respond to consumer expectations while trying to defend market share against an increasing array of competitors. A great deal of emphasis is being placed on digitizing core business processes and reassessing organizational structures and internal talent to be better prepared for the future of banking. This transformation illustrates the increasing desire to become a'digital bank'. The importance of innovation and developing new solutions that take advantage of data, advanced analytics, digital technologies and new delivery platforms has never been more important. We are seeing organizations innovate in targeting, expanding services, re-configuring delivery channels, delivering proactive advice, integrating payments and applying blockchain technology.

Things are not like we saw in past especially about the banking sector. A complete paradigm shift has occurred in the global banking sector that is becoming both more strategically focused and technologically advanced with the passage of time. More secure and safe in its response to consumer expectations while trying to defend market share against an increasing range of competitors. A great deal of emphasis is being placed on the digital transformation & AI of core business processes and also it is helpful in reassessing organizational structures and internal systems to be better prepared for the future of banking systems. This transformation exemplifies the increasing craving to become a digital bank instead of traditional and old conventional portals.

The status quo in retail banking is tottering. This has forced banks and credit unions to modify their business models, re-prioritize investments, change products and services offered and ramp up innovation efforts. There has also been a rethinking of distribution options, with digital channels significantly increasing in importance. These shifts are reflected in the sixth iteration of a study of the future of retail banking conducted by The Economist Intelligence Unit, on behalf of Temenos. Until recently, the changes in consumer behavior were believed to be the primary impetus for changes in retail banking strategies.

The status quo in retail banking is tottering. This has forced banks and credit unions to modify their business models, re-prioritize investments, change products and services offered and ramp up innovation efforts. There has also been a rethinking of distribution options, with digital channels significantly increasing in importance. These shifts are reflected in the sixth iteration of a study of the future of retail banking conducted by The Economist Intelligence Unit, on behalf of Temenos. Until this year, the changes in consumer behavior were believed to be the primary impetus for changes in retail banking strategies.

The 2018 Retail Banking Trends and Predictions report provides an excellent analysis of what the industry believes will occur in 2018. But, what do banks and credit unions need to do immediately to benefit from upcoming digital technology trends?