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5 reasons why your business needs an AI chatbot

#artificialintelligence

Artificial Intelligence and chatbots are not a recent invention. They date way back to the 1960s when the world's first virtual assistant, ELIZA was created to enable man-to-machine conversations. Why is there a new-found love for intelligent chatbots in the current digital territory?


What is a Chatbot and How Can It Help Your Business?

#artificialintelligence

Artificial Intelligence (AI) has progressed dramatically in the past decade, and one of the most useful products of this AI revolution is AI chatbots. They can help reduce the time taken to resolve queries of customers and also lessen the load on customer service agents. According to Gartner, nearly 25% of all customer service operations will use chatbots by 2020. A major reason for this is the fact that brands are investing in improving the customer experience. As many as 84% of organizations were expected to increase their investments in customer experience technology in 2017.


AI and Virtual Assistant for Insurance Sector: 10 Ways to Maximise Performance

#artificialintelligence

Evolution in business concepts and implementation of the latest technology trends are driving the thriving growth of businesses. Among all, artificial intelligence is best known to transform a business by automating the processes and making the tasks seamless. And the inventions like virtual assistant and chatbots are practically implementing these concepts to showcase results that promise skyrocketing growth and boost in business. A virtual assistant is a bot that assists the users to complete tasks throughout the time. By implementing the practical concepts of AI and machine learning, these assistants are created to provide a personalized feel to users and offer excellent user experience.


What is Chatbot? Ways Chatbot Can Transform Your Customer Experience - Mobio Solutions

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In the recent era of digital transformation, chatbots have become a buzz word among online businesses. As companies heavily rely on the latest technologies in order to engage the customers and enhance customer satisfaction, chatbots come to great help. It has emerged as an optimum solution for communicating with the customers of businesses and resolving all their queries at all times. Chatbots are actually the software interfaces that enable different business organizations to communicate effectively with their customers online. As businesses cannot afford to have a customer representative who is available all the time for the customers, chatbots are an ideal option.


How Can You Use Chatbots to Help Your Business?

#artificialintelligence

Artificial Intelligence (AI) has progressed dramatically in the past decade, and one of the most useful products of this AI revolution is AI chatbots. They can help reduce the time taken to resolve queries of customers and also lessen the load on customer service agents. According to Gartner, nearly 25% of all customer service operations will use chatbots by 2020. A major reason for this is the fact that brands are investing in improving the customer experience. As many as 84% of organizations were expected to increase their investments in customer experience technology in 2017.