A number of iPhone 6 owners and independent repair techs have been complaining for months about something called "touch disease" killing their phones, and now Apple is responding. The problem's symptoms have been described as a flickering gray bar across the top of the screen and problems with the touchscreen responsiveness, which continue to get worse until it's addressed or the phone is unusable. Repair techs like Jessa Jones have reported seeing multiple devices per day afflicted by the same problem, with no end in sight. Going by Apple's description of its "Multi-Touch Repair Program for iPhone 6 Plus," the problem is really the owner's fault, caused by "being dropped multiple times on a hard surface and then incurring further stress on the device." Still, if you have the problem and your screen isn't cracked, Apple says it will fix the issue for $149, and its repair program is available for five years after the original sale date.
Some iPhone 8 users are now regretting updating their handsets to the latest iOS 11 version. Apparently, the update destroys iPhone 8 handsets with screens repaired by third-party shops. Motherboard reported Tuesday that some iPhone 8 owners got a rude awakening after installing iOS 11.3 on their devices. The latest version of iOS 11 caused iPhone 8 handsets with repaired screens to lose touch functionality. This means the screen continues to display the homescreen, but users are unable to interact with the device.
Apple is launching a new repair program to fix an issue some iPhone 6 Plus owners have been experiencing known as "touch disease." Under the new service, Apple will repair affected iPhones for $149. The so-called "touch disease" causes the screens on some iPhone 6 Plus units to become unresponsive. In some instances, users will see a series of grey bars appear near the top of the screen as well, as Motherboard explains. The problem is said to be caused by the same internal engineering flaw that caused some iPhone 6 Plus phones to bend.