Its impact is drastic and real: Youtube's AIdriven recommendation system would present sports videos for days if one happens to watch a live baseball game on the platform ; email writing becomes much faster with machine learning (ML) based auto-completion ; many businesses have adopted natural language processing based chatbots as part of their customer services . AI has also greatly advanced human capabilities in complex decision-making processes ranging from determining how to allocate security resources to protect airports  to games such as poker  and Go . All such tangible and stunning progress suggests that an "AI summer" is happening. As some put it, "AI is the new electricity" . Meanwhile, in the past decade, an emerging theme in the AI research community is the so-called "AI for social good" (AI4SG): researchers aim at developing AI methods and tools to address problems at the societal level and improve the wellbeing of the society.
In this paper we survey the methods and concepts developed for the evaluation of dialogue systems. Evaluation is a crucial part during the development process. Often, dialogue systems are evaluated by means of human evaluations and questionnaires. However, this tends to be very cost and time intensive. Thus, much work has been put into finding methods, which allow to reduce the involvement of human labour. In this survey, we present the main concepts and methods. For this, we differentiate between the various classes of dialogue systems (task-oriented dialogue systems, conversational dialogue systems, and question-answering dialogue systems). We cover each class by introducing the main technologies developed for the dialogue systems and then by presenting the evaluation methods regarding this class.
Decades of research in artificial intelligence (AI) have produced formidable technologies that are providing immense benefit to industry, government, and society. AI systems can now translate across multiple languages, identify objects in images and video, streamline manufacturing processes, and control cars. The deployment of AI systems has not only created a trillion-dollar industry that is projected to quadruple in three years, but has also exposed the need to make AI systems fair, explainable, trustworthy, and secure. Future AI systems will rightfully be expected to reason effectively about the world in which they (and people) operate, handling complex tasks and responsibilities effectively and ethically, engaging in meaningful communication, and improving their awareness through experience. Achieving the full potential of AI technologies poses research challenges that require a radical transformation of the AI research enterprise, facilitated by significant and sustained investment. These are the major recommendations of a recent community effort coordinated by the Computing Community Consortium and the Association for the Advancement of Artificial Intelligence to formulate a Roadmap for AI research and development over the next two decades.
With rise of digital age, there is an explosion of information in the form of news, articles, social media, and so on. Much of this data lies in unstructured form and manually managing and effectively making use of it is tedious, boring and labor intensive. This explosion of information and need for more sophisticated and efficient information handling tools gives rise to Information Extraction(IE) and Information Retrieval(IR) technology. Information Extraction systems takes natural language text as input and produces structured information specified by certain criteria, that is relevant to a particular application. Various sub-tasks of IE such as Named Entity Recognition, Coreference Resolution, Named Entity Linking, Relation Extraction, Knowledge Base reasoning forms the building blocks of various high end Natural Language Processing (NLP) tasks such as Machine Translation, Question-Answering System, Natural Language Understanding, Text Summarization and Digital Assistants like Siri, Cortana and Google Now. This paper introduces Information Extraction technology, its various sub-tasks, highlights state-of-the-art research in various IE subtasks, current challenges and future research directions.