The study, conducted by YouGov, included the input of some 1,000 business leaders and 4,000 employees. The study found that regarding the use of AI in UK healthcare industry, 46% of healthcare leaders reported their organisation used the technology in some capacity, which essentially reflected an 8% increase compared to 2018. The biggest growth areas reported were research-level AI, which grew 13% in the past 12 months, and robot process automation (RPA) and general automation both increased by 10%, while the use of voice recognition technology increased by 9%. Darren Atkins, chief technology officer at East Suffolk and North Essex NHS Foundation Trust, said: "AI in healthcare is an extremely exciting prospect. It's not about replacing staff, but allowing them to maximise their skills, be more efficient, spend more time with patients and, ultimately, get better outcomes."
The area which grew at the greatest rate was research level AI which increased by 13% in the previous 12 months. Robot process automation (RPA) and general automation both also increased by 10%, while voice recognition technology grew by 9%. The study, which was undertaken by YouGov, sought the responses of 1,000 business leaders and 4,000 UK healthcare industry employees. The sample was comprised of 84 healthcare leaders and 140 healthcare employees including NHS staff. Darren Atkins, Chief Technology Officer at East Suffolk and North Essex NHS Foundation Trust, commented: "AI in healthcare is an extremely exciting prospect. It is not about replacing staff, but allowing them to maximise their skills, be more efficient, spend more time with patients and, ultimately, get better outcomes."
Organizations currently using AI outperform those that don't by 11.5%. Despite this, only 24% have ... [ ] an AI strategy in place. A new report, unveiled October 1 by Microsoft UK, claims that British organizations risk being overtaken by their global counterparts unless the use of artificial intelligence (AI) technology is accelerated. The report, conducted by YouGov and in partnership with Goldsmiths, University of London, focused on more than 1,000 business leaders and 4,000 employees, and includes interviews with leading industry experts from organizations such as M&S, NatWest, Renault F1 Team, Lloyds Banking Group and the NHS. Its findings demonstrate that organizations currently using AI outperform those that don't by 11.5% but despite this, only 24% have an AI strategy in place.
This article was originally published in the Autumn 2019 issue of The Record. Subscribe for FREE here to get the next issues delivered directly to your inbox. We are now well aware millennials and Generation Z have different expectations to their parents. With globalisation and the democratisation of knowledge, enabled by the internet and mobile devices, the average citizen is consuming services of all kinds in an entirely new way. From renewing your car tax from your phone and having a video chat with your doctor, we now expect to access healthcare, government and educational services in a similarly convenient way, and artificial intelligence (AI) is often the solution to providing it.
Robot-assisted surgery, preventive medical intervention (based on predictive diagnostics) and virtual nursing assistants are just some of the many applications where AI is predicted to transform delivery of healthcare over the next decade. However, too much of the current narrative around AI remains'futuristic', exploring the potential benefits of future R&D and innovation, rather than focusing on the real benefits that AI could and should be delivering to healthcare providers today. Without doubt, the prospect of AI being used within frontline clinical care is exciting and awe-inspiring, with companies like doc.ai (which uses AI to predict an individual's health risks) working on some genuinely game-changing innovation. However, for an industry that is suffering the consequences of monumental budgetary and staffing challenges on a daily basis, it's simply not enough to be looking 10 years down the road; healthcare providers need solutions to these problems today. The fact is that AI technology has already reached a level of maturity where it can deliver huge value to the healthcare industry and across social care and all public services.