Health systems are multi- faceted and continually changing across a variety of contexts and health service levels. For example one of the critical challenges of the resource deficient public health infrastructures worldwide is the spread of the communicable diseases. As seen during the outbreaks of the fatal communicable diseases like Severe Acute Respiratory Syndrome (SARS) in 2003, H1N1 in 2009, the Zika virus in 2016, Ebola and Middle East respiratory syndrome (MERS) in 2014, and the Nipah virus in 2018, infectious diseases can spread rapidly within the countries as well as across the national borders. Artificial intelligence (AI) has been making its way into the healthcare sector, presenting a variety of possibilities in disease diagnosis, treatment, and prevention. The adoption of artificial intelligence in the healthcare sector is growing substantially.
Discovery Health incorporates digital disruption into its clients' lives by using data-driven optimisation and digital product design by providing virtual care and innovation, and by engagement through technology and personalised care digital platforms. Discovery Health has launched a new digital healthcare and consultation app called DrConnect. Another demonstration of the bank's "moonshots approach" was its launch in January of the award-winning Shyft mobile app. Standard Bank recognises that, to prepare for the future, it needs to shift the entire organisation from solving banking problems to solving clients' lifestyle problems using the moonshots approach.
Johannesburg - Medicine will look and be practised differently in the future. Already, digital health and, in particular, artificial intelligence are changing doctors' jobs. In the not-too-distant future, patients will be at the centre of the healthcare system, with care and management delivered on a "platform", rather than face to face. Digitisation in the medical realm is set to create a "patient-centric healthcare system", according to Ryan Noach, deputy CEO of Discovery Health medical scheme. Speaking at a two-day Digital Disruption and Innovation conference, hosted at the Gordon Institute of Business Science (Gibs) in Johannesburg from September 12 to 13, Noach said innovation and change management were key factors in improved and digitised healthcare.
Indeed, most people working in healthcare believe it is a sector that will benefit most from AI technologies. In addition to innovations such as AI-assisted robotic surgery, cloud technology is already being used to back up documents and photos. However, AI data analysis comes with its own challenges, due to ethical concerns regarding a huge number of legacy systems containing highly sensitive data. Despite this, healthcare industry trends prove that AI has a valuable role to play. It can improve quality of care, reduce costs and speed up procedures.
You might have years and years of equilibrium, with little improvements here and there, and then all of a sudden a massive technology and/or business model change takes us to a new level. For example, the taxis of 1950 looked a lot like the taxis of 2010. Then along came ride-sharing apps. Now, as we look forward to self-driving cars, I would say that the "rent-a-ride" market is in the middle of an explosion of rapid change – how it will end, we don't know. Looking at how technology has changed the healthcare industry, I would argue that we have already had one explosion of rapid change, and we are in the middle of a second one now.