You're cool chatting up Amazon Alexa, the Google Assistant and Siri and having each come alive when you utter the "Alexa," "Hey, Google" or "Hey, Siri" wake words. But your kids are also engaging with the popular digital voices inside the smart speakers in your home and your big concern has mostly to do with privacy. Amazon and Google really cornered the smart speaker market. That's the chief takeaway from a new study, exclusive to USA TODAY and conducted in February, by Common Sense Media and SurveyMonkey Audience. Robocall crackdown: FTC continues robocall crackdown, stops groups responsible for'billions' of calls More than 4 in 10 of the 1,127 parents of children ages 2 to 8 who participated in the survey say their family uses a smart speaker such as the Amazon Echo or Google Home.
Not all voice assistants can handle the same requests. We put Siri, Alexa and Google to the test. Apple is suspending a program that allows third-party contractors to listen to the questions you ask Siri. This comes after a whistleblower said that workers listen to the recordings to help Siri improve and determine if the request was handled correctly, a process called grading, reported The Guardian. Amazon and Google came under fire earlier this year for similar reasons when it was discovered workers were listening to the recordings the Echo and Google Assistant collected.
Amazon, Apple and Google all employ staff who listen to customer voice recordings from their smart speakers and voice assistant apps. News site Bloomberg highlighted the topic after speaking to Amazon staff who "reviewed" Alexa recordings. All three companies say voice recordings are occasionally reviewed to improve speech recognition. But the reaction to the Bloomberg article suggests many customers are unaware that humans may be listening. The news site said it had spoken to seven people who reviewed audio from Amazon Echo smart speakers and the Alexa service.
Amazon has been under fire from critics concerned about the potential loss of privacy when Alexa hears your every word. So on a day Amazon unveiled its latest smart speaker with a display – the $89.99 Echo Show 5 – the company announced privacy features that will apply to all its Alexa-infused devices: notably, the ability to ask Alexa to delete the recordings of your voice captured when you summon Alexa for a task or query. Starting today, you can utter the words, "Alexa, delete what I said today" and recordings from the given day will be erased. In the coming weeks in the U.S. (and later elsewhere), you will be able to say," Alexa, delete what I just said," to wipe out the last request you made. Amazon separately put the spotlight on a new Alexa Privacy Hub meant to provide transparency around how you can ensure privacy when using Alexa and Echo devices.
Amazon has rolled out a new security feature to give users greater control over their voice recordings. The internet giant will now let users ask Alexa-equipped devices to delete their voice recordings from that day. It comes as Amazon has faced growing privacy concerns tied to its Alexa digital assistant, including who is able to access users' voice recordings and how it stores them. Amazon has rolled out a new security feature to give users greater control over their voice recordings. 'Simply say, "Alexa, delete everything I said today" and the respective recordings will be deleted,' Amazon said.