Voice Assistants and Conversational AI – The Future of Banking

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If we were to go through the sales numbers of the last 18 months, it is fairly evident that there is an insatiable appetite for voice devices in the global market. The use of these digital voice assistants and conversational AI coupled with the advancements in AI and the overall underlying technology shows that voice first devices are poised to transform commerce and marketing within every industry. It truly is surprising how technology is so dynamically transforming one sector after another with revolutionary innovations. After the early rattle of IoT (Internet of Things), AR (Augmented Reality), VR (Virtual Reality) and Cloud computing, now we have the digital voice assistant technology to look forward to. However, the concept of voice-based services extends far beyond just personalized assistance to touch the banking sector at large.


Are we about to enter a new 'golden era' in technology?

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A version of this essay was originally published at Tech.pinions, a website dedicated to informed opinions, insight and perspective on the tech industry. At the recent Code Conference, Jeff Bezos made a rather provocative statement when he said that when we talk about technology, we are on "the edge of a golden era." When it comes to artificial intelligence, Bezos said, "It's probably hard to overstate how big of an impact it's going to have on society over the next 20 years." He also said that Amazon has 1,000 people working on its Alexa platform, which powers the company's popular voice-controlled Echo device. Of course, Bezos is hardly alone with this line of thinking about artificial intelligence and its impact.


What to expect from Microsoft's big event on Wednesday

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Did you think we were done with tech events and you could just cruise on until Black Friday and the holidays? On Wednesday, Oct. 26, Microsoft is holding a big product announcement in New York City. Ahead of the big day, here's the cornucopia of hardware and software spanning new Surface devices, Windows 10, Hololens and maybe Xbox that we're expecting to hear about. SEE ALSO: Microsoft made speech recognition software that's as accurate as humans Looking back, Microsoft really delivered big time last year. Mostly a hardware showcase, CEO Satya Nadella and co. announced the Surface Pro 4, Microsoft Band 2, Lumia 950 and 950 XL Windows 10 Mobile phones, and the surprise Surface Book.


Satya Nadella: 'We clearly missed the mobile phone'

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Microsoft may have missed out on mobile but CEO Satya Nadella says his company won't make the same mistake with augmented reality and virtual reality. Speaking Monday at the opening dinner for the Wall Street Street Journal's WSJD Live conference, Microsoft's top executive said there was "no question" the company had missed its opportunity when it come to mobile. SEE ALSO: Microsoft made speech recognition software that's as accurate as humans "We clearly missed the mobile phone, there's no question," Nadella said. "Our goal now is to make sure we grow new categories." Chief among those new categories are augmented and virtual reality, both of which the CEO says he sees as big opportunities for future growth.