Sultan Mahmood is the Global Financial Services leader of artificial intelligence and robotics at PwC. He also leads the development of PwC UK's AI solutions and advises clients across many industries on identifying and delivering business results enabled by disruptive technologies such as AI and robotics. Mahmood was a panelist at the recent Fortune CEO Series event, held at Salesforce's London World Tour. We spent time talking with him about artificial intelligence and the future of work. Salesforce: Artificial intelligence (AI) is a powerful new technology with the capacity to impact on business processes across the organization.
The emerging technologies of the Fourth Industrial Revolution (4IR) will inevitably transform the world in many ways – some that are desirable and others that are not. The extent to which the benefits are maximized and the risks mitigated will depend on the quality of governance – the rules, norms, standards, incentives, institutions, and other mechanisms that shape the development and deployment of each particular technology. Too often the debate about emerging technologies takes place at the extremes of possible responses: among those who focus intently on the potential gains and others who dwell on the potential dangers. The real challenge lies in navigating between these two poles: building understanding and awareness of the trade-offs and tensions we face, and making informed decisions about how to proceed. This task is becoming more pressing as technological change deepens and accelerates, and as we become more aware of the lagged societal, political and even geopolitical impact of earlier waves of innovation.
It doesn't take a rocket scientist to know that the cutting-edge technologies known as artificial intelligence will transform many U.S. industries. But, it takes a savvy investor to sort through the technology's early possibilities. Even the biggest tech names have yet to see their AI-related revenue growth take off, and the market is still waiting to see any real pure-play AI stock plays. But the rapidly developing technologies are starting to contribute sales to a handful of companies, while driving others to modify their products and technology platforms to tap into AI's possibilities. At a basic level, artificial intelligence is the use of computer algorithms to attempt to replicate the human ability to learn, reason and make decisions.
The following is a summary of predictions of the ICT trends for 2019, selected due to their impact on the networking industry and forecast what is expected to happen or start happening, within the next 12 months. "Intuition is nothing but the outcome of earlier intellectual experience", Albert Einstein As we enter the fourth year of the "Fourth Industrial Revolution" - the era of connected intelligence, our relationships with technology and its impact on global society will come into even sharper focus. The reality of the revolution is both promising and threatening. The primary new technologies of this decade – Artificial Intelligence (AI), cloud, mobile/5G, cybersecurity, blockchain and the Internet of Things (IoT) – are even more significant and impactful than we may realise. They are powerful actors that can change the core of society.
The New York Times has confirmed what some have long suspected: The Chinese government is using a "vast, secret system" of artificial intelligence and facial recognition technology to identify and track Uighurs--a Muslim minority, 1 million of whom are being held in detention camps in China's northwest Xinjiang province. This technology allows the government to extend its control of the Uighur population across the country. It may seem difficult to imagine a similar scenario in the U.S., but related technologies, built by Amazon, are already being used by U.S. law enforcement agencies to identify suspects in photos and video. And echoes of China's system can be heard in plans to deploy these technologies at the U.S.-Mexico border. A.I. systems also decide what information is presented to you on social media, which ads you see, and what prices you're offered for goods and services.