Unfortunately, we live in an age where organizations are all locked in a constant battle with hackers and cyber criminals to stay ahead of the latest cyber security and hacking technologies. As the integration of cutting edge developments such as Internet of Things (IoT) and smart technologies become more prevalent in our business and personal lives, we're also finding that there are more and more ways in which our systems and dce compromised. This had led to various different solutions being put forward with regards to both protecting our devices, systems, and data and outsmarting those hackers and cyber criminals who may wish to compromise, damage or steal from our systems and connected devices. One of the most promising solutions available are managed detection and response (MDR) systems. These systems offer cyber-security-as-a-service and there are various benefits that can be had from the implementation of such approaches to cyber security.
Picture this: US-based banking and financial services major Wells Fargo started piloting an AI-driven Facebook chatbot early last year. It responds to queries from customers, like the current balance in their accounts, and even helps them locate the nearest bank ATM – all through Facebook Messenger. AI has emerged as a powerful disruptor in the Financial Services industry. And most players have already hopped on to the AI bandwagon. In another couple of years, widespread adoption of cognitive systems and AI is expected to boost worldwide revenues.
Clients are demanding more efficient and improved delivery of legal services. Automation opportunities that were previously limited are now a reality based on robust pattern recognition, in documents in particular. Artificial Intelligence is fast becoming a game changer in the delivery of legal services across multiple disciplines.
You have a problem with your phone bill. You call a customer service number. You are greeted by a voice which by then you are sure that you are dealing with an automated process (a computer communicating with you). The voice asks you to dial a number, select a service and after speaking about innumerable services within one number in your ears, you are confused as to what did you call for in the first place or you might be struggling to tap the right option. Even if you manage to get through this number game and finally speak to a human voice, the waiting time while some irritating music playing in the background will test your patience to the core.