Collaborating Authors

The New Electronics Consumer Is Not Who You Think It Is

Forbes - Tech

LAS VEGAS, NV - JANUARY 05: Volkswagen's I.D., an autonomous self-driving concept vehicle is displayed at the Volkswagen booth at CES 2017 at the Las Vegas Convention Center on January 5, 2017 in Las Vegas, Nevada. CES, the world's largest annual consumer technology trade show, runs through January 8 and features 3,800 exhibitors showing off their latest products and services to more than 165,000 attendees. The Consumer Electronics Show (CES) has officially kicked off today in Las Vegas and it's just as you expected. Lots of news around smart showers, mirrors and even pillows. Probably the last thing you would expect to hear coming out of the world's largest consumer electronics show in LasVegas is from AARP, the consumer advocacy group for Americans over 50.

US Consumer Confidence Rises in October to 17-Year High

U.S. News

FILE - In this Saturday, Nov. 28, 2015, file photo, Janae Melvin shops for gifts at Forever 21 in Kansas City, Kan. On Tuesday, Oct. 31, 2017, the Conference Board releases its October index on U.S. consumer confidence.

Battle for Leadership Continues at Consumer Agency

U.S. News

The Consumer Financial Protection Bureau was established after the financial crisis to keep banks from exploiting consumers. Cordray was criticized by congressional Republicans for being overzealous but was lauded by consumer advocates for aggressively going after banks for wrongdoing.

Australia's Consumer Data Right rules to be shaped around banking


The federal government is hoping to reform the Australian data system, in May announcing it would be investing AU$65 million on initiatives such as the country's new Consumer Data Right (CDR), which will allow individuals to "own" their data by granting them open access to their banking, energy, phone, and internet transactions, as well as the right to control who can have it and who can use it. The Australian Competition and Consumer Commission (ACCC) has been charged with oversight, specifically responsible for rule-making, consumer education, and eventually the enforcement of the CDR. The ACCC is now seeking feedback from consumers, businesses, and community organisations on the approach it should take regarding setting up the CDR rules. "It is important to the success of the Consumer Data Right regime that consumers, businesses, and stakeholders have transparency over the ACCC's approach in setting up these detailed rules," ACCC Commissioner Sarah Court said. "The overarching principle the ACCC will take is to implement the Consumer Data Right in a way that provides benefits to consumers, without compromising data security," The first sector of the Australian economy to which the CDR is to be applied is the financial services sector, through an Open Banking regime.

AI recycle bins could know what you're throwing away


There have been home recycling units with a scanner on them before, but this is the first recycling system we've seen that focuses on retail and commercial uses. The idea here is for consumer brands (think Coca Cola or Pepsi) or food outlets to sponsor a "smarter" recycling point to both reinforce a brand's customer engagement as well as keeping more recyclables from the landfill. "Consumer brands are coming under increasing pressure from the government, lobby groups and consumers like you and me, to take responsibility for the end-of-life of their products." "The smarter recycling system gives a brand a real reason to be in contact with the consumer while showing a commitment to make a positive impact."