Watson services on IBM Cloud are a set of REST APIs. This makes them quite simple to be used as a piece of a solution within an application. It also means they need to be integrated with various other parts of the solution to allow your users to interact with your instance of Watson. With the launch of Watson Assistant, integrating with other channels (Facebook, Slack, Intercom) has never been easier. Building a skill for Alexa is possible with Watson.
Engineers recently laid off from IBM Watson Health, the division rooted in artificial intelligence, say the company's mission to make AI profitable is failing, according to IEEE Spectrum. IBM cut dozens of Watson Health employees--primarily from its three acquired companies Phytel, Explorys and Truven--at the end of May. The company is severely disorganized, which led to redundancies and internal competition, the former employees said. Now they are speaking out about IBM's issues with its AI. They allege the problems at Phytel stem from IBM's inability to make Watson profitable.