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Department Stores Still Have Opportunities In A Fast Paced World If They Think Outside The Box

#artificialintelligence

We are living in an age of acceleration where the pace of change is dizzying. As we look back on the past year everything is moving faster. The Age of Technology has taken over from The Age of Merchandising. It is time to think outside the box. We must look at the future with a new vision.


Kohl's Strategy For Boosting Online Sales? Open More Stores

Forbes - Tech

While many rivals are closing stores, Kohl's is adding to its numbers. The rationale is straightforward, the chain's CEO Kevin Mansell told attendees at last week's Shoptalk conference in Las Vegas. Kohl's future success is dependent on its omnichannel efforts and, not only does the retailer lose physical store sales when it shutters a unit, but its online business drops off, as well. Mr. Mansell, who reported that 85 percent of Americans live within 15 miles of a Kohl's, said the company's online sales were flat in markets where it closed stores last year. As a company, online was up 12 percent.



Robots Will Be In Retail Stores Sooner Than You Think

Forbes - Tech

Cafe X's robot barista serves coffee in San Francisco. One of the biggest problems in retail today is what to do with the brick and mortar store. Retailers have in some ways painted themselves into a corner: the one thing stores have that really could make them stand out from online is employees – except that most retailers have taken too many employees out of stores, leaving customers to fend for themselves. If no one is in the store to help you, why bother coming to the store at all, when you can feasibly get a better experience at home on your computer, or even more ironically, on your phone in the parking lot? The question retailers now face is, do they add labor back into stores?


Robots Will Be In Retail Stores Sooner Than You Think

#artificialintelligence

Cafe X's robot barista serves coffee in San Francisco. One of the biggest problems in retail today is what to do with the brick-and-mortar store. Retailers have in some ways painted themselves into a corner: the one thing stores have that really could make them stand out from online is employees – except that most retailers have taken too many employees out of stores, leaving customers to fend for themselves. If no one is in the store to help you, why bother coming to the store at all, when you can feasibly get a better experience at home on your computer, or even more ironically, on your phone in the parking lot? The question retailers now face is, do they add labor back into stores?