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Uber India to introduce real-time facial recognition feature for drivers

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Uber India will introduce its facial recognition-based Real Time ID check feature for its India app in Mumbai, New Delhi, Bengaluru, Hyderabad and Kolkata, with more cities to follow soon, according to a report by Tech 2. Real Time ID check prompts drivers to take a selfie before they access the app or accepts a ride, which is then matched with their photo stored on Uber's servers. If the images do not match, the driver's account will be temporarily suspended as the matter is investigated. The security measure is intended to ensure that driver's biometric details are constantly being scrutinized while preventing drivers and their accounts from being compromised by fraudsters. In addition, the feature reassures passengers that the Uber driver on the app is, in fact, the same person who is picking them up. "This prevents fraud and protects drivers' accounts from being compromised," said Joe Sullivan, chief security officer at Uber. "It also protects riders by building another layer of accountability into the app to ensure the right person is behind the wheel.


Infosys launches Artificial Intelligence-driven solution to automate helpdesk operations

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New Delhi: IT services major Infosys on Wednesday announced the launch of its AI-driven'Cognitive Email Workbench' solution that gives enterprises the ability to augment query management and scale their helpdesk operations. Infosys leveraged its partnership with Blue Prism, a Robotic Process Automation (RPA) provider and a strategic partner to develop the solution that promises to significantly enhance productivity and customer satisfaction. Infosys and Blue Prism had joined hands in 2017 to help enterprises drive intelligent automation capabilities across multiple industries. Infosys Cognitive Email Workbench is an AI-based assisted automation solution that allows clients to eliminate manual resolution and build near-touchless contact centres, a statement said. It combines the intelligence of AI and Natural Language Processing (NLP), with Blue Prism's intelligent automation platform and Optical Character Recognition (OCR) capabilities.


Thermal camera with face detection tech for fever screening procured in Kerala

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The first Thermal and Optical Imaging camera with Artificial Intelligence-powered face detection technology for fever screening has been procured for the state capital by former Union Minister Shashi Tharoor. Following a discussion, his team had with district collector K Gopalakrishnan, Congress leader Tharoor said it was brought to his notice that a Thermal imaging camera with face detection technology was urgently needed in the district to scan from a safe distance and isolate those potentially having fever. Using his MPLADS fund, Tharoor, who represents, Thiruvananthapuram in the Lok Sabha, procured the equipment. Bahrain and Dubai before finally reaching Bengaluru, from where it was shipped to Kerala, Tharoor said in a Facebook Post. "The installation will be done at our Airport, Railway Station, MCH. Since all MPLADS funds have been exhausted, we are approaching other corporate groups to partner with us and the district administration to procure more of this highly sophisticated technological device prior to the huge influx of expatriates from the middle east and other areas overseas,"


India plans face recognition technology to decongest airports

Al Jazeera

The Indian government plans to decongest its airports by introducing facial recognition technology next year - a proposal that may once again raise privacy concerns in the South Asian country. India's ministry of civil aviation on Thursday said passengers on domestic flights will be able to choose to use their biometric authentication system and go paperless. "Security will benefit from the ability of the technology to verify the passenger at every checkpoint in a non-intrusive way," ministry secretary Rajiv Nayan Choubey said in a statement. The proposal says passengers would be verified by being photographed at every stage of the check-in process - from entering the airport to proceeding through security and boarding the plane. The India government statement said the biometric technology will be introduced first at Bengaluru and Hyderabad airports by February next year, followed by Kolkata, Varanasi, Pune and Vijayawada by April.


India is trying to build the world's biggest facial recognition system

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India has just 144 police officers for every 100,000 citizens, compared to 318 per 100,000 citizens in the European Union. In recent years, authorities have turned to facial recognition technology to make up for the shortfall. New Delhi's law enforcement agencies adopted the technology in 2018, and it's also being used to police large events and fight crime in a handful of other states, including Andhra Pradesh and Punjab. But India's government now has a much more ambitious plan. It wants to construct one of the world's largest facial recognition systems.