IBM Watson: Artificial Intelligence as a Platform

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Looking at the performance of IBM shares over the past five years, it is clear that a change in strategy is needed. IBM's share price is down approximately 9% since 2011 compared to a 54% gain in the S&P 500. The goal of this article is to develop a strategy for IBM to leverage the power of IBM Watson artificial intelligence to stage a comeback. The proliferation of cloud, social and mobile technologies have led to the most successful and innovative companies becoming increasingly concerned with the ability to successfully build a digital platform. Apple, Google, Facebook and Amazon each created platforms that co-create value by connecting to other business who can build products and services on their platforms.


What E-Commerce Business Owners Need to Know About Artificial Intelligence

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Artificial Intelligence is the buzzword of the year with immense anticipation and excitement attached to it, but also often a fear of the unknown. So much so, that tech behemoths Facebook, IBM, Google's parent company Alphabet, Amazon, and Microsoft recently announced a partnership to discuss AI best practices. While there are the science fiction-driven angles of AI, like robots, self-driving cars, Internet of Things, and augmented reality, there are also more practical applications that affect business owners every day, especially those working in the virtual customer service world of online retail. Gartner predicts that by 2020, 85% of interaction between customers and retailers will be through artificial intelligence customer service programs. Brands are rushing to build out their customer service approaches leveraging AI to create accurate product catalogs, fine-tuned search capabilities, and truly personalized online experiences.


What E-Commerce Business Owners Need to Know About Artificial Intelligence

#artificialintelligence

Artificial Intelligence is the buzzword of the year with immense anticipation and excitement attached to it, but also often a fear of the unknown. So much so, that tech behemoths Facebook, IBM, Google's parent company Alphabet, Amazon, and Microsoft recently announced a partnership to discuss AI best practices. While there are the science fiction-driven angles of AI, like robots, self-driving cars, Internet of Things, and augmented reality, there are also more practical applications that affect business owners every day, especially those working in the virtual customer service world of online retail. Gartner predicts that by 2020, 85% of interaction between customers and retailers will be through artificial intelligence customer service programs. Brands are rushing to build out their customer service approaches leveraging AI to create accurate product catalogs, fine-tuned search capabilities, and truly personalized online experiences.


Three ways that AI is enhancing the ecommerce customer experience

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And in ecommerce in particular, brands who want to stay relevant and ahead of the curve are embracing AI as a way to enhance the customer experience, making it more personalised, efficient and intuitive. Here are three ways that we are already seeing artificial intelligence in action across various sectors, which when applied to ecommerce, have the potential to take customer experience to the next level. We've all experienced the frustrations of trying to search with keywords โ€“ a constant process of trial and error which results in many of us giving up in frustration. Wouldn't it be better if we could just talk to our computers in full sentences, explain the exact parameters of our search, and have them understand? Artificial intelligence, combined with the power of natural language processing โ€“ which allows machines to understand the nuances of human language โ€“ is making this possible.


Data Center First: Intel's Vision For A Data-Driven World

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The global technology sector is on the brink of an explosion of data, according to top executives at Intel, who say the growth of cloud computing will be accelerated by new technologies like artificial intelligence (AI), the Internet of Things, virtual reality, drones, robots and autonomous vehicles. "This explosion of data will usher in an era of profound transformation," said Murthy Renduchintala, President of Intel's IoT and Client Businesses. "It will create a need for new infrastructure and drive demand for a new interconnectedness of everything." At the heart of this revolution is the data center. At its Analyst Day Thursday, Intel outlined a "Data Center First" strategy that looks beyond the CPU to a product portfolio that spans the data center, including memory, networking and emerging technologies like the IoT and AI.