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Current and Future of Smart Automation Technologies in the Customer-to-Cash Process Sidetrade

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In order to achieve top performance in the customer-to-cash process, organisations must leverage digital solutions to deliver value, both to customers and stakeholders. The challenge sometimes is simply to understand what the options are, where the opportunities exist and how to get started. With teams now working remotely, leveraging digital solutions is now more important than ever. Within this interview style webinar Siobhan Riggott, Customer-to-Cash advisory, The Hackett Group and Rob Harvey, Global Head of Sales Operations at Sidetrade discussed how the current climate is affecting late payments and working capital. The Hackett Group also shared an overview of the current state of technology leverage and automation in Customer-to-Cash, as well as where companies will be looking to invest going forward.



Syrians stream out of eastern Aleppo as fighting rages

Associated Press

U.S. Secretary of State John Kerry, center, British Foreign Secretary Boris Johnson, left, and German Foreign Minister Frank-Walter Steinmeier, talk during a family picture prior to a meeting, in Paris, Saturday, Dec. 10, 2016. From left; British Foreign Secretary Boris Johnson, U.S. Secretary of State John Kerry, German Foreign Minister Frank-Walter Steinmeier, French Foreign Minister Jean Marc Ayrault, Qatari Foreign Minister Sheikh Mohammed bin Abdulrahman Al Thani, Turkish Foreign Minister Mevlut Cavusoglu, pose for a family picture prior to a meeting, in Paris, Saturday, Dec. 10, 2016. From left; British Foreign Secretary Boris Johnson, U.S. Secretary of State John Kerry, German Foreign Minister Frank-Walter Steinmeier, and French Foreign Minister Jean Marc Ayrault talk during a family picture prior to a meeting in Paris, Saturday, Dec. 10, 2016. U.S. Secretary of State John Kerry and leading diplomats are trying to find solutions for Syria's desperate opposition, as Syrian government forces squeeze rebels out of Aleppo after a devastating blitz.


Teleperformance Launches Sophisticated AI-Powered Chat Bots with Capabilities in 35 Languages

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Teleperformance (Paris:RCF), the worldwide leader in outsourced omnichannel customer experience management, today announced the launch of its chat bot (artificial intelligence) technology, increasing its portfolio of services. The new solution was leveraged by a strategic partnership with Artificial Solutions, a technology leader in artificial intelligence and Natural Language Interaction (NLI). Teleperformance provides services in 265 languages and will initially provide artificial intelligence services in 35 languages, using sophisticated chat bots with state-of-the-art natural language understanding and intelligence capabilities. The chat bots can assist customers in factual inquiries by offering automated customer services in natural written language. Teleperformance has developed a distinctive capability of blending chat bots with live support to make the process of addressing customer inquiries seamless, personalized and efficient.


10 Top AI and Machine Learning Companies for Startups & SME's in India, USA, UK, Ireland, UAE -2019

#artificialintelligence

In Recent Years, a large number of Machine Learning and Artificial Intelligence companies have flourished in the Indian market. In fact, India has emerged as the giant group of talented and top machine learning developers. They are providing world-class software development services to many companies today. But the level of competition in this domain is now touching the sky. With the entry of new players into the market, it has become difficult to choose the best artificial intelligence companies in India.