Discover Artificial Intelligence: A $7.35 Billion Industry - UC Today

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Artificial Intelligence is a technology solution with the power to change the world. Once the sole property of sci-fi writers and creative minds, artificial intelligence is now an increasingly common part of our professional and personal lives. We make purchases through virtual assistants hooked up to our phones and speakers. Our bots remind us when we have appointments and help us to manage our schedule. In the business world, artificial intelligence even has the potential to take care of mundane tasks on our behalf, freeing up more time for us to be as intuitive and innovative as we like.


Chatbots: The future of customer service is virtually here ITProPortal.com

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Last month at its annual software developer conference, Facebook brought customer facing artificial intelligence back into the headlines by announcing that it would be opening up its Messenger platform for developers to build'chatbots'. These'chatbots', more commonly known as Virtual Assistants, could then be employed by companies to simulate conversations by customer service agents. The announcement drove significant debate, with a number of commentators pointing to some existing frustrating platforms, and the Microsoft bot which was recently corrupted on Twitter, as indicators that the world isn't yet ready to rely on artificial intelligence-driven services. But by and large, customers are already well accustomed to using Virtual Assistants. These services have been available in popular consumer devices for more than five years, with arguably the most famous one of all – Apple's Siri – receiving as many as one billion requests a week.


MEDICI 15 Leading AI-Powered Chatbot Solution Providers in FinTech

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Conversational AI tools or chatbots have come a long way from error-prone level-1 support to becoming a widely used tool in banks' automation and AI strategies. Today, chatbots in banking are being used by Wells Fargo, Capital One Bank of America, HDFC Bank, HSBC, CBA, and many other leading global banks. The contribution of these chatbots is noteworthy. Consider this: Bank of America's chatbot Erica has served over 35 million customers, and HDFC's EVA engages in over 20,000 conversations every day. The overall impact and growing importance of intelligent chatbots can be understood if we look at the report from Gartner, which suggests that by 2020, customers will prefer to resolve 85% of their problems with an enterprise without interacting with support staff.


Artificial Intelligence and the Future of Work

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Recently, we have seen artificial intelligence triumph over humans in Jeopardy and chess. And there is a growing presence of virtual assistants like Alexa, Cortana, and Siri that populate our computers, phones, and homes. It's only a matter of time before A.I.-powered assistants play a significant role in the workplace, experts say. In fact, the global intelligent virtual assistant market is forecast to be worth 5.1 billion by 2022, up from - 600 million in 2014, according to Transparency Market Research. What are the potential benefits and challenges of giving smart virtual assistants a home in the enterprise?


Artificial Intelligence and the Future of Work

#artificialintelligence

Recently, we have seen artificial intelligence triumph over humans in Jeopardy and chess. And there is a growing presence of virtual assistants like Alexa, Cortana, and Siri that populate our computers, phones, and homes. It's only a matter of time before A.I.-powered assistants play a significant role in the workplace, experts say. In fact, the global intelligent virtual assistant market is forecast to be worth 5.1 billion by 2022, up from - 600 million in 2014, according to Transparency Market Research. What are the potential benefits and challenges of giving smart virtual assistants a home in the enterprise?