AI for Marketing Professionals – A Force for Experience Transformation - Watson Customer Engagement

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"The Last Jedi" has millions of fans worldwide feeling the Force again this week. But for CMOs and their teams, there's another Force that's radically changed life as we know it: Data. Like the Force of Star Wars fame, data has light and dark elements. It is a raw, powerful resource that binds together every business transaction, process and system. And it can drive incredible customer experience transformation, if you have the right tools to tap into it.


Riding the wave of AI: Is your marketing campaign as smart as it can be? – The Nonepaper

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As 2019 gets underway and your marketing plan unfolds, you've probably set some goals for the coming year: We're going to break down the data silos that keep us from understanding our customers. We're going to improve our messaging relevance. We're going to target customers more accurately on their preferred channels What if you could just find the time to make any one of these resolutions a reality? Although the promise of one-to-one marketing has been around for many years, brands still send customers too many marketing messages that are irrelevant, generic or only slightly personalized. The problem is that marketers today have too much data and not enough creative time to respond to soaring customer expectations for a personalized buying experience.


Riding the wave of AI: Is your marketing campaign as smart as it can be? - Marketing Land

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As 2019 gets underway and your marketing plan unfolds, you've probably set some goals for the coming year: We're going to break down the data silos that keep us from understanding our customers. We're going to improve our messaging relevance. We're going to target customers more accurately on their preferred channels What if you could just find the time to make any one of these resolutions a reality? Although the promise of one-to-one marketing has been around for many years, brands still send customers too many marketing messages that are irrelevant, generic or only slightly personalized. The problem is that marketers today have too much data and not enough creative time to respond to soaring customer expectations for a personalized buying experience.


5 Technologies that Will Impact Marketing Automation

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Marketing automation technology was a blessing for marketers who could now automate the monotonous and repetitive tasks of marketing and marketing communications to their machine counterparts. At the same time, programmatic ad buying – another example of marketing automation, tends to save marketers a lot of time and efforts of purchasing online ad space. It enables them to focus on more essential tasks around optimizing business revenues. Pick Or Upgrade To The Right Marketing Automation Solution To Power Your Growth Story. Automation tools and platforms allow marketers scale their marketing efforts and run relatively measurable marketing campaigns, through different channels and touchpoints.


Personalizing customer experiences at scale - Marketing Land

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Personalization has become integral to the customer journey and is now a key driver of brand loyalty across all channels. Consumers are much more likely to buy from brands – both in-store and online – when offers are personalized. And it's not just your brand communications that need to be more relevant: consumers are also interested in purchasing more personalized products and services, and are willing to wait longer to get them. You know more about your customers than ever before. But isn't one of your biggest challenges how to make sense of all that customer data so your marketing messages can be more targeted and relevant?