How IBM Watson is using AI technology in the health field

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Artificial-intelligence technology is all around us, in the form of voice assistants like Siri, Alexa, Cortana, and more. But this technology extends beyond recognizing a song or telling us the weather. At last year's Business Insider IGNITION conference, David Kenny, the general manager of IBM's Watson division, discussed the AI project. According to Kenny, Watson is most advanced in the health field. One example of its success potentially saved a life.


10 reasons why AI-powered automated customer service is the future - IBM Watson

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Automation is everywhere these days enabling users to accomplish a wide range of tasks – from ordering pizza, checking luggage at the airport, booking a hotel room, right through to booking a doctor's appointment. And the customer service industry is no exception. Advancements in technology continue to transform customer service interactions. By 2020, a Gartner study projects more than 85% of all customer interactions will be handled without the need for a human agent. From improvements in loyalty and brand reputation to new revenue streams, the pathway to real-time self-service in customer service brings huge opportunities to forward-thinking businesses.


Jeff Kagan: How IBM Watson and AI is Changing Our Lives

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Last week I attended IBM (IBM) World of Watson as both a speaker and an attendee, and today as I sit in my neighborhood Starbucks (SBUX) thinking about everything, all I can say is WOW! This was one of the most interesting, inspiring and amazing events I have ever attended. And we are still in the very early stages of Watson, Cognitive and AI. I invite you to follow me as I learn more and write more about the wonderful world of Watson, all the companies that work with it and how it will change our industries, our businesses and our lives. As a wireless analyst and columnist, I come at this world of Watson from the wireless, telecom, internet and television angle.


How IBM Watson and AI is Changing Our Lives - The MSP Hub

#artificialintelligence

Last week I attended IBM (IBM) World of Watson as both a speaker and an attendee, and today as I sit in my neighborhood Starbucks (SBUX) thinking about everything, all I can say is WOW! This was one of the most interesting, inspiring and amazing events I have ever attended. And we are still in the very early stages of Watson, Cognitive and AI. I invite you to follow me as I learn more and write more about the wonderful world of Watson, all the companies that work with it and how it will change our industries, our businesses and our lives. As a wireless analyst and columnist, I come at this world of Watson from the wireless, telecom, internet and television angle.


Jeff Kagan: How IBM Watson and AI is Changing Our Lives

#artificialintelligence

Last week I attended IBM (IBM) World of Watson as both a speaker and an attendee, and today as I sit in my neighborhood Starbucks (SBUX) thinking about everything, all I can say is WOW! This was one of the most interesting, inspiring and amazing events I have ever attended. And we are still in the very early stages of Watson, Cognitive and AI. I invite you to follow me as I learn more and write more about the wonderful world of Watson, all the companies that work with it and how it will change our industries, our businesses and our lives. As a wireless analyst and columnist, I come at this world of Watson from the wireless, telecom, internet and television angle.