Emotional Intelligence in the age of Artificial Intelligence

#artificialintelligence

There's not even a single moment when technology is not changing. What's in right now can be out in just a month or so. Technology gets more and more advanced and is surpassing quickly human intelligence in various fields and activities. Artificial intelligence is also getting more and more complex. In fact, a lot of jobs that we imagined could be done only by people are now under the threat of being replaced by AI. So, what could we do?


Huawei AI to get some emotional intelligence

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AI assistants may be called "personal" but they definitely aren't personable. Never mind their obviously fake personalities, these intelligent chatbots are really intelligent in only the factual sense. Huawei, however wants AI assistants to grow beyond that to become something more relatable, more approachable, more human-like. In other words, it wants to make its AI have some EI, emotional intelligence, as well to help identify human emotions and, if needed, console their users. Considering what Huawei is going through, it might be in need of some of that emotional support itself.



What to Say When Your Employee Makes a Mistake

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Jeffrey was the CEO of a hedge fund, and he was upset about some poor trades that Tom, one of his portfolio managers, made. He called Tom into his office. "Those trades were a terrible idea! The conversation quickly went downhill. With that first question, it would have been hard for it to go any other way. Why was it a bad way to start? "What were you thinking?" is a past-focused question. When Tom explains his thinking to Jeffrey, he'll reinforce his mistake and sound defensive because his thinking was problematic and led to poor results. He doesn't necessarily think the same way now, of course. Tom will explain why he made that trade, and Jeffrey will get angry at his poor judgment. Then they'll both leave the conversation frustrated and disheartened (which is, predictably, exactly what happened). What could Jeffrey have done differently? A better choice would have been to avoid talking about the past and, instead, ask Tom about the future: "How will you do it differently next ...


The AI chatbot capable of understanding emotions

Daily Mail - Science & tech

A future where machines can understand human emotional responses has moved one step closer. Scientists have created an AI chatbot that uses machine learning to better understand the links between language and how we feel. And this could lead to the creation of ever smarter home assistants like Siri and Alexa, as well as laying the foundations for emotionally engaging robots. The Emotional Chatting Machine (ECM) was developed by a team of Chinese researchers. Their aim was to create an AI bot capable of replying to chat messages with an appropriate emotional reaction.