Robots and other artificial intelligence will replace humans for many service industry jobs as some of the world's technology companies expand their improving research, according to a business consulting firm's new report. New York-based Forrester Research says six percent of jobs could be filled by "early-stage intelligent agents," or IAs, by 2021 as tech giants like Facebook, Amazon, and Apple continue to develop smarter, algorithm-based bots like Siri and Alexa. It also named industries like trucking and taxis, which could see revolutionary technology like self-driving cars replace humans. "By 2021, a disruptive tidal wave will begin," Brian Hopkins, vice president at Forrester, wrote in the report. "Solutions powered by AI/cognitive technology will displace jobs, with the biggest impact felt in transportation, logistics, customer service, and consumer services."
Until recently, artificial intelligence (AI) was primarily limited to computer chess players and jeopardy. In the last few years, however, the pace of innovation in AI has skyrocketed, driven by tipping points in algorithms, processing (GPUs), and increasing volumes of data. While there is an infinite set of use cases for AI, the Internet of Things is a particularly interesting breeding ground for new AI-driven solutions and experiences, from self-driving cars to intelligent homes to mHealth. In this talk at Bosch ConnectedWorld Chicago, MongoDB's Dev Ittycheria discusses how the massive increase in data driven by sensors will drive the next wave of innovation in AI.
A few weeks ago, I got into an intense discussion with a good friend, who's a surgeon. He does important work, literally saving lives for a living. But I said his days in the operating room might just be numbered: the robots are coming. Already, driverless trucks are making their way across Europe, and "virtual employees" are starting to replace call center jobs. By some counts, surgery is not far off on the machine-learning hit list.
There's been way too much fear-mongering news articles around the latest version of DeepMind's AlphaGo. Let's set the record straight, AlphaGo is an incredible technology and it's not terrifying at all. I'll go over the technical details of how AlphaGo really works; a mixture of deep learning and reinforcement learning. That's what keeps me going.