Infor has announced the general availability of its Infor Coleman Digital Assistant, which is designed to help maximise human work potential by enabling natural language extensibility and accessibility of Infor CloudSuite. At its annual Inforum customer conference, the company also introduced its Infor Coleman AI Platform for embedded machine learning models, which it expects to deliver in the Spring of 2019. The Infor Coleman Digital Assistant is the first in a series of new products rolled out under the Coleman AI umbrella and provides a conversational interface to the Infor OS platform, the underlying foundation of Infor CloudSuite. It offers custom skill building, a voice user experience (UX) and navigation, and natural language processing (NLP) extensibility. As a digital assistant, Coleman uses a conversational UX and NLP – with deep domain and industry knowledge – to chat, hear, talk, and in the future, it is expected to analyse images.
Artificial intelligence has reached the once-stodgy world of ERP, with SAP and Oracle announcing AI applications just in the past year. When Infor joined the fray this month with Coleman, a new platform for AI applications, observers wondered how the vendor, which has a huge portfolio of legacy on-premises ERP brands, can make such a radical leap forward. The short answer: Require users to upgrade to the CloudSuite SaaS ERP package. "I thought Infor offered a coherent explanation as to how AI fits into the other layers of their software," said Jon Reed, an industry analyst and co-founder of Diginomica.com. "Duncan Angove, the president, did a nice job of talking about how we need enterprise apps to be more conversational."
Infor, a leading provider of beautiful business applications specialized by industry and built for the cloud, today announced that it will highlight Coleman AI capabilities, utilizing Amazon Lex, at AWS re:Invent 2017, which will take place Nov. 27 to Dec. 1 in Las Vegas, NV. Infor will lead and contribute to conference sessions that discuss how Amazon Lex is powering functionality in Coleman AI, which help it act as a digital assistant in the enterprise to boost business productivity. "Amazon Lex helps us power the ability to execute intelligent skills to perform a quick Q&A with the system expert, conduct self-service analytics, and quickly automate tasks through our Infor OS platform and our Infor Coleman AI platform," said Massimo Capoccia, Infor Senior Vice President of Software Development. The AWS re:Invent sessions at which Infor will be represented include: Session: MCL308 - Using a Digital Assistant in the Enterprise for Business Productivity 2:30 p.m., Tuesday, Nov. 28 Venetian Hotel, Level 5, Palazzo N - 650, T1 Manjunath Ganimasty, Vice President of Software Development at Infor; Rick Rider, Product Director-Technology at Infor; and Harshal Pimpalkhute, Product Manager at Amazon Web Services, Inc., will present "Infor Coleman - Using a Digital Assistant in the Enterprise for Business Productivity," during which they will demonstrate how Infor integrated Amazon Lex into its standard technology stack, with several use cases based on advisory, assistant, and automation roles deeply rooted in its expanding Artificial Intelligence (AI) strategy. They will discuss how Amazon Lex has become a pivotal component of Infor's AI strategy, powering one of the major functionalities of Infor Coleman as a digital assistant. Sandy Carter, Vice President for Amazon Elastic Compute Cloud (Amazon EC2) and Enterprise Workloads at Amazon Web Services, Inc., will note, in her Amazon EC2 "State of the Union" address, how Infor is building more than 250 industry-specific, AI-based skills in Coleman, using the services in the AWS AI stack.
Enterprise software firms Infor on Wednesday announced that it secured a massive, $1.5 billion investment from Koch Equity Developments (KED) and Golden State Capital as it preps for an initial public offering in 2019 or 2020. Infor's IPO could be among the top 10 largest technology IPOs in US history, and the biggest ever for a New York City-based tech company. This pre-IPO investment from Koch Industries comes two years after the multinational corporation paid roughly $2.5 billion for a minority stake in the software firm. Nonetheless, Infor says there's broad investor and analyst interest in a potential IPO, as investors are looking for scale enterprise software investment in the cloud with high barrier to entry, recurring revenue, and customer retention. Infor, which is known for its industry-specific software suites, says it took in over $3 billion in revenue in fiscal year 2018.
Infor Coleman is a powerful artificial intelligence platform designed specifically for business users – built upon a foundation of industry-specific data. At any given moment, it can help with executing tasks, recommending next-best sales offers, and even predicting maintenance issues and adjusting production schedules accordingly. The platform is named after the inspiring physicist and mathematician Katherine Coleman Johnson, whose trail-blazing work helped U.S. astronauts land on the moon, Coleman represents a giant leap for artificial intelligence at scale.