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Microsoft reports 'encouraging increase' of AI in UK healthcare


Microsoft UK has reported an "encouraging increase" in the use of artificial intelligence (AI) technologies in healthcare. In a survey of the use of AI in UK industry, 46% of healthcare leaders reported their organisation used the technology in some capacity, reflecting an 8% increase compared to 2018. The biggest growth areas reported were research-level AI, which grew 13% in the past 12 months. Robot process automation (RPA) and general automation both increased by 10%, while the use of voice recognition technology increased by 9%. The study, conducted by YouGov, included the input of some 1,000 business leaders and 4,000 employees.

AI in healthcare: Microsoft reports promising uptake


The area which grew at the greatest rate was research level AI which increased by 13% in the previous 12 months. Robot process automation (RPA) and general automation both also increased by 10%, while voice recognition technology grew by 9%. The study, which was undertaken by YouGov, sought the responses of 1,000 business leaders and 4,000 UK healthcare industry employees. The sample was comprised of 84 healthcare leaders and 140 healthcare employees including NHS staff. Darren Atkins, Chief Technology Officer at East Suffolk and North Essex NHS Foundation Trust, commented: "AI in healthcare is an extremely exciting prospect. It is not about replacing staff, but allowing them to maximise their skills, be more efficient, spend more time with patients and, ultimately, get better outcomes."

New Microsoft Report Claims U.K. Is Behind The Rest Of The World On AI


Organizations currently using AI outperform those that don't by 11.5%. Despite this, only 24% have ... [ ] an AI strategy in place. A new report, unveiled October 1 by Microsoft UK, claims that British organizations risk being overtaken by their global counterparts unless the use of artificial intelligence (AI) technology is accelerated. The report, conducted by YouGov and in partnership with Goldsmiths, University of London, focused on more than 1,000 business leaders and 4,000 employees, and includes interviews with leading industry experts from organizations such as M&S, NatWest, Renault F1 Team, Lloyds Banking Group and the NHS. Its findings demonstrate that organizations currently using AI outperform those that don't by 11.5% but despite this, only 24% have an AI strategy in place.

How the public sector is transforming citizen services with AI


This article was originally published in the Autumn 2019 issue of The Record. Subscribe for FREE here to get the next issues delivered directly to your inbox. We are now well aware millennials and Generation Z have different expectations to their parents. With globalisation and the democratisation of knowledge, enabled by the internet and mobile devices, the average citizen is consuming services of all kinds in an entirely new way. From renewing your car tax from your phone and having a video chat with your doctor, we now expect to access healthcare, government and educational services in a similarly convenient way, and artificial intelligence (AI) is often the solution to providing it.

Future Decoded: How AI plus automation adds up to transformative change


Over the last few weeks, Computer Weekly has looked at how a number of organisations are combining automation and artificial intelligence (AI) to deliver measurable business benefits. During the Microsoft Future Decoded event in London, the use of Microsoft tools, and Thoughtonomy's intelligent automation platform at East Suffolk and North Essex NHS Foundation Trust, were used to demonstrate how AI and automation can combine to deliver benefits in the public sector. In logistics, Canandian transportation company Polaris Transportation is using AI and automation in a project to streamline the handling of scanned-in customs paperwork, enabling it to reduce many hours of manual work. The company used the WorkFusion intelligent automation platform to scan and "read" customs paperwork associated with cross-border shipping documents. According to Cindy Rose, CEO of Microsoft UK, more advanced organisations are accelerating their use of AI, which has enabled them to see its benefits on their bottom line.