Collaborating Authors

Using AI and machine learning to monitor transactions – Center for Financial Professionals


I have over 25 years of experience in senior technology roles in payments and capital markets space, where I have developed and launched innovative, award winning digital payment and stock trading solutions. I won TD Bank Group's "Inventor of the year" 2017 award, and I lead TD's Enterprise Payments Technology Innovation team. I have a master's degree in Electrical Engineering with major in Computer Science from the University Of Belgrade. The very definition of machine learning is that it is a software system which is able to adapt to new circumstances and to detect and extrapolate patterns, based on previously observed data (learning), without need to change the rules encoded inside the software. As such, it has significant potential in being applied to monitoring transactions – in payments, capital markets and insurance as well.



Presently, Machine Learning is being used by every industry for various reasons and usage purposes due to its ability to dive deep into the customer data and uncover insight about different trends and preferences, choices which allow future prediction and new angles of interaction between the two ends consumers and companies. For many industries especially ecommerce or the enterprise, retaining or understanding their users requires efficient and effective customer support. There are many companies who make use of machine learning to improve the customer support experience. One of the most important processes is Data annotation assigned to Data labeling companies to get accurate results and achieve goals and through AI and machine learning build a custom system that measures the sentiment of customer support inquiries and moves negative responses to the top of the support cue. The result is the response to urgent messages four times faster, creating a valuable opportunity to win back customers at high risk of becoming detractors.


AAAI Conferences

A major challenge for stochastic optimization is the cost of updating model parameters especially when the number of parameters is large. Updating parameters frequently can prove to be computationally or monetarily expensive. In this paper, we introduce an efficient primal-dual based online algorithm that performs lazy updates to the parameter vector and show that its performance is competitive with reasonable strategies which have the benefit of hindsight. We demonstrate the effectiveness of our algorithm in the online portfolio selection domain where a trader has to pay proportional transaction costs every time his portfolio is updated. Our Online Lazy Updates (OLU) algorithm takes into account the transaction costs while computing an optimal portfolio which results in sparse updates to the portfolio vector. We successfully establish the robustness and scalability of our lazy portfolio selection algorithm with extensive theoretical and experimental results on two real-world datasets.

7 Machine Learning Algorithms You Should Know Of


A machine learning algorithm is used in many ways to identify incorrect or correct data that is fed into the system. It is first given some sort of a "teaching set" of data, which is then used to answer a question. As more and more questions are asked, this new information is added to the algorithm making it smarter and better at performing its task over time. So one can say that these machines are "learning." Here are seven of the most common uses of this technology.

How AI Can Help Prevent Fraud


One of the most pressing concerns that keeps retail professionals up at night is how to combat fraud. Retailers could lose upwards of $71 billion from fraudulent online transactions over the next few years, yet some executives feel that publicly acknowledging a fraud issue would harm their brand. One of the most significant fraud concerns merchants face today are false positives -- i.e., transactions attempted by legitimate customers that are tagged as suspicious by fraud prevention systems, ultimately leaving money on the table. Because their effect is so difficult to accurately measure, false positives are often ignored, and their cost greatly underestimated. However, a majority of retailers say that fraudulent transactions that aren't detected cost more than a legitimate transaction that's inaccurately declined, despite some evidence that the opposite is true.