Nowadays, the healthcare sector is changing at a rapid pace. What once was a conventional industry that worked around many rounds of contact between doctor and patient almost always led to a shallow positive feeling that telemedicine has made the relationship between the doctor-patient real-time and without geographical constraints. A while back, we discussed the healthcare developments that would govern 2018, and now that we are getting ready to start a new year, it is only fitting that we look at where technology is going for the healthcare industry. Let us look at top healthcare trends for 2020 and beyond without further delay. AI is altering our view on the delivery of modern-day Healthcare.
Microsoft UK has reported an "encouraging increase" in the use of artificial intelligence (AI) technologies in healthcare. In a survey of the use of AI in UK industry, 46% of healthcare leaders reported their organisation used the technology in some capacity, reflecting an 8% increase compared to 2018. The biggest growth areas reported were research-level AI, which grew 13% in the past 12 months. Robot process automation (RPA) and general automation both increased by 10%, while the use of voice recognition technology increased by 9%. The study, conducted by YouGov, included the input of some 1,000 business leaders and 4,000 employees.
While healthcare was once a monolith that patients had to try to fit into, the current trend is to put the patient at the center and to concentrate on their needs and work around them. With distributed healthcare, this trend has progressed to a better way of getting healthcare to those who need it. Where healthcare was once centralized, it is now more distributed. Patients' needs can better be met through distributing healthcare through sub-units that are smaller and local. The great growth of urgent care facilities to offer convenience outside of the major hospital setting is part of this added convenience.
The digital age is no longer about just the product – it's equally about the customer experience. Naturally, empowered consumers have high expectations of the services and brands they choose to integrate into their lives – and Amazon's buying experience, which is ultra-fast, convenient, innovative, and driven by user reviews, is the perfect example of this trend in action. This "Amazonification effect" is transforming every industry from retail to finance – and the healthcare industry is now set to change forever for both consumers and businesses. Today's infographic comes to us from Publicis Health, and it shows the shift occurring in the healthcare space to a new outcome-based economy that is powered by an increasingly digital and data-driven experience. It's also led by the millennial generation, a group that is seeing buying power finally line up with their influence.
The study, conducted by YouGov, included the input of some 1,000 business leaders and 4,000 employees. The study found that regarding the use of AI in UK healthcare industry, 46% of healthcare leaders reported their organisation used the technology in some capacity, which essentially reflected an 8% increase compared to 2018. The biggest growth areas reported were research-level AI, which grew 13% in the past 12 months, and robot process automation (RPA) and general automation both increased by 10%, while the use of voice recognition technology increased by 9%. Darren Atkins, chief technology officer at East Suffolk and North Essex NHS Foundation Trust, said: "AI in healthcare is an extremely exciting prospect. It's not about replacing staff, but allowing them to maximise their skills, be more efficient, spend more time with patients and, ultimately, get better outcomes."