Learning Latent Opinions for Aspect-level Sentiment Classification

AAAI Conferences

Aspect-level sentiment classification aims at detecting the sentiment expressed towards a particular target in a sentence. Based on the observation that the sentiment polarity is often related to specific spans in the given sentence, it is possible to make use of such information for better classification. On the other hand, such information can also serve as justifications associated with the predictions.We propose a segmentation attention based LSTM model which can effectively capture the structural dependencies between the target and the sentiment expressions with a linear-chain conditional random field (CRF) layer. The model simulates human's process of inferring sentiment information when reading: when given a target, humans tend to search for surrounding relevant text spans in the sentence before making an informed decision on the underlying sentiment information.We perform sentiment classification tasks on publicly available datasets on online reviews across different languages from SemEval tasks and social comments from Twitter. Extensive experiments show that our model achieves the state-of-the-art performance while extracting interpretable sentiment expressions.  


Representation Learning for Aspect Category Detection in Online Reviews

AAAI Conferences

User-generated reviews are valuable resources for decision making. Identifying the aspect categories discussed in a given review sentence (e.g., “food” and “service” in restaurant reviews) is an important task of sentiment analysis and opinion mining. Given a predefined aspect category set, most previous researches leverage hand-crafted features and a classification algorithm to accomplish the task. The crucial step to achieve better performance is feature engineering which consumes much human effort and may be unstable when the product domain changes. In this paper, we propose a representation learning approach to automatically learn useful features for aspect category detection. Specifically, a semi-supervised word embedding algorithm is first proposed to obtain continuous word representations on a large set of reviews with noisy labels. Afterwards, we propose to generate deeper and hybrid features through neural networks stacked on the word vectors. A logistic regression classifier is finally trained with the hybrid features to predict the aspect category. The experiments are carried out on a benchmark dataset released by SemEval-2014. Our approach achieves the state-of-the-art performance and outperforms the best participating team as well as a few strong baselines.


Aspect-Based Sentiment Analysis Using Bitmask Bidirectional Long Short Term Memory Networks

AAAI Conferences

This paper introduces a new method to classify sentiment polarity for aspects in product reviews. We call it bitmask bidirectional long short term memory networks. It is based on long short term memory (LSTM) networks, which is a frequently mentioned model in natural language processing. Our proposed method uses a bitmask layer to keep attention on aspects. We evaluate it on reviews of restaurant and laptop domains from three popular contests: SemEval-2014 task 4, SemEval-2015 task 12, and SemEval-2016 task 5. It obtains competitive results with state-of-the-art methods based on LSTM networks. Furthermore, we demonstrate the benefit of using sentiment lexicons and word embeddings of a particular domain in aspect-based sentiment analysis.


Targeted Aspect-Based Sentiment Analysis via Embedding Commonsense Knowledge into an Attentive LSTM

AAAI Conferences

Analyzing people’s opinions and sentiments towards certain aspects is an important task of natural language understanding. In this paper, we propose a novel solution to targeted aspect-based sentiment analysis, which tackles the challenges of both aspect-based sentiment analysis and targeted sentiment analysis by exploiting commonsense knowledge. We augment the long short-term memory (LSTM) network with a hierarchical attention mechanism consisting of a target-level attention and a sentence-level attention. Commonsense knowledge of sentiment-related concepts is incorporated into the end-to-end training of a deep neural network for sentiment classification. In order to tightly integrate the commonsense knowledge into the recurrent encoder, we propose an extension of LSTM, termed Sentic LSTM. We conduct experiments on two publicly released datasets, which show that the combination of the proposed attention architecture and Sentic LSTM can outperform state-of-the-art methods in targeted aspect sentiment tasks.


Analyzing Political Sentiment on Twitter

AAAI Conferences

Due to the vast amount of user-generated content in the emerging Web 2.0, there is a growing need for computational processing of sentiment analysis in documents. Most of the current research in this field is devoted to product reviews from websites. Microblogs and social networks pose even a greater challenge to sentiment classification. However, especially marketing and political campaigns leverage from opinions expressed on Twitter or other social communication platforms. The objects of interest in this paper are the presidential candidates of the Republican Party in the USA and their campaign topics. In this paper we introduce the combination of the noun phrases’ frequency and their PMI measure as constraint on aspect extraction. This compensates for sparse phrases receiving a higher score than those composed of high-frequency words. Evaluation shows that the meronymy relationship between politicians and their topics holds and improves accuracy of aspect extraction.