In this paper, we focus on the task of extracting named entities together with their associated sentiment information in a joint manner. Our key observation in such an entity-level sentiment analysis (a.k.a. targeted sentiment analysis) task is that there exists a sentiment scope within which each named entity is embedded, which largely decides the sentiment information associated with the entity. However, such sentiment scopes are typically not explicitly annotated in the data, and their lengths can be unbounded. Motivated by this, unlike traditional approaches that cast this problem as a simple sequence labeling task, we propose a novel approach that can explicitly model the latent sentiment scopes. Our experiments on the standard datasets demonstrate that our approach is able to achieve better results compared to existing approaches based on conventional conditional random fields (CRFs) and a more recent work based on neural networks.
Inspired by recent works in Aspect-Based Sentiment Analysis (ABSA) on product reviews and faced with more complex posts on social media platforms mentioning multiple entities as well as multiple aspects, we define a novel task called Multi-Entity Aspect-Based Sentiment Analysis (ME-ABSA). This task aims at fine-grained sentiment analysis of (entity, aspect) combinations, making the well-studied ABSA task a special case of it. To address the task, we propose an innovative method that models Context memory, Entity memory and Aspect memory, called CEA method. Our experimental results show that our CEA method achieves a significant gain over several baselines, including the state-of-the-art method for the ABSA task, and their enhanced versions, on datasets for ME-ABSA and ABSA tasks. The in-depth analysis illustrates the significant advantage of the CEA method over baseline methods for several hard-to-predict post types. Furthermore, we show that the CEA method is capable of generalizing to new (entity, aspect) combinations with little loss of accuracy. This observation indicates that data annotation in real applications can be largely simplified.
Kim, Jihie (USC Information Sciences Institiute) | Yoo, Jaebong (USC Information Sciences Institiute) | Lim, Ho (USC Information Sciences Institiute) | Qiu, Huida (USC Information Sciences Institiute ) | Kozareva, Zornitsa (USC Information Sciences Institiute) | Galstyan, Aram (USC Information Sciences Institiute)
Learning sentiment models from short texts such as tweets is a notoriously challenging problem due to very strong noise and data sparsity. This paper presents a novel, collaborative filtering-based approach for sentiment prediction in twitter conversation threads. Given a set of sentiment holders and sentiment targets, we assume we know the true sentiments for a small fraction of holder-target pairs. This information is then used to predict the sentiment of a previously unknown user towards another user or an entity using collaborative filtering algorithms. We validate our model on two Twitter datasets using different collaborative filtering techniques. Our preliminary results demonstrate that the proposed approach can be effectively used in twitter sentiment prediction, thus mitigating the data sparsity problem.
Yasavur, Ugan (Florida International University) | Travieso, Jorge (Florida International University) | Lisetti, Christine (Florida International University) | Rishe, Naphtali David (Florida International University)
There is an increasing interest for valence and emotion sensing using a variety of signals. Text, as a communication channel, gathers a substantial amount of interest for recognizing its underlying sentiment (valence or polarity), affect or emotion (e.g. happy, sadness). We consider recognizing the valence of a sentence as a prior task to emotion sensing. In this article, we discuss our approach to classify sentences in terms of emotional valence. Our supervised system performs syntactic and semantic analysis for feature extraction. It processes the interactions between words in sentences by using dependency parse trees, and it can decide the current polarity of named-entities based on on-the-fly topic modeling. We compared 3 rule-based approaches and two supervised approaches (i.e. Naive Bayes and Maximum Entropy). We trained and tested our system using the SemEval-2007 affective text dataset, which contains news headlines extracted from news websites. Our results show that our systems outperform the systems demonstrated in SemEval-2007.
Shastri, Lokendra (Infosys Technologies Limited) | Parvathy, Anju G. (Infosys Technologies Limited) | Kumar, Abhishek (Infosys Technologies Limited) | Wesley, John (Infosys Technologies Limited) | Blakrishnan, Rajesh (Infosys Technologies Limited)
Much of the ongoing explosion of digital content is in the form of text. This content is a virtual gold-mine of information that can inform a range of social, governmental, and business decisions. For example, using content available on blogs and social networking sites businesses can find out what its customers are saying about their products and services. In the digital age where customer is king, the business value of ascertaining consumer sentiment cannot be overstated. People express sentiments in myriad ways. At times, they use simple, direct assertions, but most often they use sentences involving comparisons, conjunctions expressing multiple and possibly opposing sentiments about multiple features and entities,and pronominal references whose resolution requires discourse level context. Frequently people use abbreviations, slang, SMSese, idioms and metaphors. Understanding the latter also requires common sense reasoning. In this paper, we present iSEE, a fully implemented sentiment extraction engine, which makes use of statistical methods, classical NLU techniques, common sense reasoning, and probabilistic inference to extract entity and feature specific sentiment from complex sentences and dialog. Most of the components of iSEE are domain independent and the system can be generalized to new domains by simply adding domain relevant lexicons.