Estimating Heterogeneous Consumer Preferences for Restaurants and Travel Time Using Mobile Location Data

arXiv.org Machine Learning

This paper analyzes consumer choices over lunchtime restaurants using data from a sample of several thousand anonymous mobile phone users in the San Francisco Bay Area. The data is used to identify users' approximate typical morning location, as well as their choices of lunchtime restaurants. We build a model where restaurants have latent characteristics (whose distribution may depend on restaurant observables, such as star ratings, food category, and price range), each user has preferences for these latent characteristics, and these preferences are heterogeneous across users. Similarly, each item has latent characteristics that describe users' willingness to travel to the restaurant, and each user has individual-specific preferences for those latent characteristics. Thus, both users' willingness to travel and their base utility for each restaurant vary across user-restaurant pairs. We use a Bayesian approach to estimation. To make the estimation computationally feasible, we rely on variational inference to approximate the posterior distribution, as well as stochastic gradient descent as a computational approach. Our model performs better than more standard competing models such as multinomial logit and nested logit models, in part due to the personalization of the estimates. We analyze how consumers re-allocate their demand after a restaurant closes to nearby restaurants versus more distant restaurants with similar characteristics, and we compare our predictions to actual outcomes. Finally, we show how the model can be used to analyze counterfactual questions such as what type of restaurant would attract the most consumers in a given location.


SHOPPER: A Probabilistic Model of Consumer Choice with Substitutes and Complements

arXiv.org Machine Learning

We develop SHOPPER, a sequential probabilistic model of market baskets. SHOPPER uses interpretable components to model the forces that drive how a customer chooses products; in particular, we designed SHOPPER to capture how items interact with other items. We develop an efficient posterior inference algorithm to estimate these forces from large-scale data, and we analyze a large dataset from a major chain grocery store. We are interested in answering counterfactual queries about changes in prices. We found that SHOPPER provides accurate predictions even under price interventions, and that it helps identify complementary and substitutable pairs of products.


Modeling Stated Preference for Mobility-on-Demand Transit: A Comparison of Machine Learning and Logit Models

arXiv.org Artificial Intelligence

Logit models are usually applied when studying individual travel behavior, i.e., to predict travel mode choice and to gain behavioral insights on traveler preferences. Recently, some studies have applied machine learning to model travel mode choice and reported higher out-of-sample prediction accuracy than conventional logit models (e.g., multinomial logit). However, there has not been a comprehensive comparison between logit models and machine learning that covers both prediction and behavioral analysis. This paper aims at addressing this gap by examining the key differences in model development, evaluation, and behavioral interpretation between logit and machine-learning models for travel-mode choice modeling. To complement the theoretical discussions, we also empirically evaluated the two approaches on stated-preference survey data for a new type of transit system integrating high-frequency fixed routes and micro-transit. The results show that machine learning can produce significantly higher predictive accuracy than logit models and are better at capturing the nonlinear relationships between trip attributes and mode-choice outcomes. On the other hand, compared to the multinomial logit model, the best-performing machine-learning model, the random forest model, produces less reasonable behavioral outputs (i.e. marginal effects and elasticities) when they were computed from a standard approach. By introducing some behavioral constraints into the computation of behavioral outputs from a random forest model, however, we obtained better results that are somewhat comparable with the multinomial logit model. We believe that there is great potential in merging ideas from machine learning and conventional statistical methods to develop refined models for travel-behavior research and suggest some possible research directions.


Scalable bundling via dense product embeddings

arXiv.org Machine Learning

Bundling, the practice of jointly selling two or more products at a discount, is a widely used strategy in industry and a well examined concept in academia. Historically, the focus has been on theoretical studies in the context of monopolistic firms and assumed product relationships, e.g., complementarity in usage. We develop a new machine-learning-driven methodology for designing bundles in a large-scale, cross-category retail setting. We leverage historical purchases and consideration sets created from clickstream data to generate dense continuous representations of products called embeddings. We then put minimal structure on these embeddings and develop heuristics for complementarity and substitutability among products. Subsequently, we use the heuristics to create multiple bundles for each product and test their performance using a field experiment with a large retailer. We combine the results from the experiment with product embeddings using a hierarchical model that maps bundle features to their purchase likelihood, as measured by the add-to-cart rate. We find that our embeddings-based heuristics are strong predictors of bundle success, robust across product categories, and generalize well to the retailer's entire assortment.


Ensemble Method for Censored Demand Prediction

arXiv.org Machine Learning

Many economic applications including optimal pricing and inventory management requires prediction of demand based on sales data and estimation of sales reaction to a price change. There is a wide range of econometric approaches which are used to correct a bias in estimates of demand parameters on censored sales data. These approaches can also be applied to various classes of machine learning models to reduce the prediction error of sales volume. In this study we construct two ensemble models for demand prediction with and without accounting for demand censorship. Accounting for sales censorship is based on the idea of censored quantile regression method where the model estimation is splitted on two separate parts: a) prediction of zero sales by classification model; and b) prediction of non-zero sales by regression model. Models with and without accounting for censorship are based on the predictions aggregations of Least squares, Ridge and Lasso regressions and Random Forest model. Having estimated the predictive properties of both models, we empirically test the best predictive power of the model that takes into account the censored nature of demand. We also show that machine learning method with censorship accounting provide bias corrected estimates of demand sensitivity for price change similar to econometric models.