Automation is coming after jobs, from fast food workers to accountants. We analyzed which jobs are most -- and least -- at risk, given factors including tasks involved, the current commercial deployment of technology, patent activity, regulations, and more. The shift from traditional manufacturing to computer-enabled industry took nearly a century. But the shift from personal computing to billions of smartphones, massive networks, and the IoT has taken just a couple of decades. And the next phase of technological evolution is already underway: advanced neural networks that learn, adapt, and respond to situations. With AI and automation advancing at a breakneck pace, society's capacity to respond is being stretched to the limit. Cities are seeing front-end automated restaurants like Eatsa gaining popularity, while in factories automation has already arguably been a part of life for years (if not decades) in the form of heavy industrial and agricultural robots. Analyzing the automation landscape, we found that 10 million service and warehouse jobs are at high risk of displacement within the next 5 – 10 years in the US alone. Meanwhile, nearly 5 million retail workers are at a medium risk of automation within 10 years. To put these numbers into perspective, estimates are that over a few years the Great Recession of 2007 – 2010 destroyed 8.7 million jobs in the US.
Domino's has delivered new additions to its Domino's Robotics Unit (DRU) family, announcing the DRU Platform, an artificial intelligence (AI)-based technology that will allow customers to order a pizza using their voice. As of Monday, customers will be able to use DRU Assist, an in-app AI virtual assistant that was built in partnership with natural language company Nuance. DRU Assist takes the pizza giant somewhat back to the start of its digital journey, with customers speaking to order a pizza via their phone. Powered by Nuance's Nina, Domino's DRU Assist engages with customers in human-like conversation via text or speech recognition. "DRU Assist is not just a toy, this is real platform change," Domino's Group CEO and Managing Director Don Meij said.