Before and even more so now during the pandemic, CIOs and IT leaders are managing new capacity increases, security demands, and, in some cases critical, life-saving applications. It is essential how optimized technological performance enables the digital applications that power daily lives. AppDynamics, a Cisco company, helps companies around the world power their complex multi-cloud environments, through application performance management (APM) and Artificial Intelligence for IT operations (AIOps). I asked Luke Rogers, Area VP, Canada, AppDynamics, how COVID-19 has impacted businesses. "The COVID-19 pandemic has transformed our everyday interactions and how companies operate," replied Rogers.