Hostile and hateful remarks are thick on the ground on social networks in spite of persistent efforts by Facebook, Twitter, Reddit and YouTube to tone them down. Now researchers at the OpenWeb platform have turned to artificial intelligence to moderate internet users' comments before they are even posted. The study conducted by OpenWeb and Perspective API analyzed 400,000 comments that some 50,000 users were preparing to post on sites like AOL, Salon, Newsweek, RT and Sky Sports. Some of these users received a feedback message or nudge from a machine learning algorithm to the effect that the text they were preparing to post might be insulting, or against the rules for the forum they were using. Instead of rejecting comments it found to be suspect, the moderation algorithm then invited their authors to reformulate what they had written.
Sep-30-2020, 03:03:08 GMT