Meet Your New Boss: An Algorithm

WSJ.com: WSJD - Technology 

Companies say the new tools make them more efficient and give employees more opportunities to do new kinds of work. But the software also is starting to take on management tasks that humans have long handled, such as scheduling and shepherding strategic projects. Researchers say the shift could lead to narrower roles for some managers and displace others. When Shell wanted help evaluating digital business models in the car-maintenance sector, executives plugged the project into an algorithm that scanned for available Shell staffers with the right expertise--and assigned the job with a click. Shell uses machine-learning software designed by Boston-based Catalant Inc. to match workers and projects.