5 AI tools to help companies connect with customers in 2021

Almost 40% of IT leaders have adopted artificial intelligence (AI) or machine learning (ML). According to a report by RobertHalf, another 33% said that they plan to use AI within the next three years, and 19% anticipate using it within the next five years. These five tools can help keep your company connected with customers in 2021. It provides continuous, personalized, messaging-based experiences. Amplify uses next-generation chatbots that create a wide range of conversational engagement, from text-only to media-rich.