New Alexa skill development tools reduce pain points between businesses and customers

#artificialintelligence 

Amazon today announced the general availability of Multi-Capability Skills for Alexa, a way to combine smart home and custom Alexa apps into single, unified voice apps. Starting this week, developers can publish and maintain an Alexa app that enables both internet of things and third-party features for their devices, extending built-in smart home commands with custom voice interaction models to support nearly any feature without forcing customers to enable and invoke two separate apps. Before the advent of Multi-Capability Skills, Alexa developers had to publish and maintain multiple apps to enable custom features: a smart home app to leverage built-in smart home capabilities and a custom app to support capabilities not included in the Alexa smart home API. Now, they don't -- and customers don't have to remember two different app names. In this way, Multi-Capability Skills make it easier for developers to create better Alexa experiences.

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