Public fears about artificial intelligence are 'not the fault of A.I.' itself, tech exec says

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The technology industry and policymakers need to address public concerns about artificial intelligence (AI) which are "not the fault of AI" itself, a tech executive said Tuesday. "It is the fault of developers, so we need to solve this problem," said Song Zhang, managing director for China at global software consultancy, ThoughtWorks. Consumer worries relating to AI include concerns about personal privacy and how the systems may get out of control, said Zhang during a panel discussion discussing the "Future of AI" at CNBC's East Tech West conference in the Nansha district of Guangzhou, China. It is the duty of the tech industry and policymakers to focus on, discuss and solve such problems, said Zhang in Mandarin, according to a CNBC translation. Indeed, while consumers are curious about AI when they first come into contact with the technology, their mindset changes over time, said Rong Luo, chief financial officer of TAL Education Group.