Amazon employees listen to customers through Echo products, report finds

USATODAY - Tech Top Stories 

Amazon's Echo speakers have a broadcast feature that will help you send a message to family members that might be scattered around the house. If you have an Amazon Echo product, you aren't the only person privy to your private conversations. Thousands of people across the globe are employed by Amazon.com to listen to Echo recordings, transcribe and annotate them and feed them back to the software so that Alexa can better grasp human speech, according to a report from Bloomberg. The employees – ranging from Boston to India – signed nondisclosure agreements barring them to speak publicly about the program. According to Bloomberg, they work nine hours per day, with each reviewer going through as many as 1,000 audio clips per shift.