Microsoft readies new Dynamics 365-branded HCM apps, virtual customer service agents

ZDNet 

Microsoft is expanding its Dynamics 365 ERP/CRM portfolio with more apps in the human capital management (HCM) space. Microsoft introduced its first dedicated HCM application in April, called Dynamics 365 for Talent. That application, which became available for purchase in July, integrates with LinkedIn Recruiter and provides a consolidated HR profile, spanning Office 365 Dynamics 365 and LinkedIn profiles. At the company's Ignite IT pro conference in Orlando this week, Microsoft officials announced plans for two additional HCM apps: Dynamics 365 for Talent: Attract and Dynamics 365 for Talent: Onboard. Officials described these two new additions, which they said will be available later this year, as more modular software as a service (SaaS) apps.