Twilio is making it easier for developers to build applications that react to what people say during phone calls with a new feature announced Wednesday. The company's Automated Speech Recognition beta will take a caller's speech and turn it into text. Twilio's technology hands the text off to developers so their systems can respond to what people say, rather than requiring customers to navigate menus using phone keypads. It's a move by the company to expand the value of its voice tools for developers by adding a layer of machine intelligence over existing support for sending phone calls and texts using code. Automated Speech Recognition uses Google's Cloud Speech API to handle 89 different languages and dialects, including Spanish, French, and Mandarin.
May-25-2017, 00:10:10 GMT