AI and robots serve guests at Alibaba's futuristic FlyZoo Hotel, China

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You are definitely not in a science-fiction movie with Artificial Intelligence (AI) and robots, but it feels exactly like one as AI and robots serve guests at Alibaba-owned FlyZoo Hotel in Hangzhou, some 170 km southwest of Shanghai, China. Flyzoo Hotel, the first futuristic hotel of Alibaba Group Holding Ltd., employs black disc-shaped robots about a meter in height to deliver food and drop off fresh towels, along with their human hotel staff. The 290-room hotel was formally opened to the public in December last year. It serves as an incubator for the technology that Alibaba wants to sell to the hotel industry in the future. This first high-tech, futuristic feature hotel also showcases the power of artificial intelligence as it operates without a receptionist and a concierge.