What I saw didn't look very much like the future -- or at least the automated one you might imagine. The offices could have been call centers or payment processing centers. One was a timeworn former apartment building in the middle of a low-income residential neighborhood in western Kolkata that teemed with pedestrians, auto rickshaws and street vendors. In facilities like the one I visited in Bhubaneswar and in other cities in India, China, Nepal, the Philippines, East Africa and the United States, tens of thousands of office workers are punching a clock while they teach the machines. Tens of thousands more workers, independent contractors usually working in their homes, also annotate data through crowdsourcing services like Amazon Mechanical Turk, which lets anyone distribute digital tasks to independent workers in the United States and other countries.
Aug-17-2019, 05:19:41 GMT