Consumerism will force healthcare's hand on interoperability, Forrester finds at HIMSS19

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Forrester Research has published a report summing up its impressions from the HIMSS19 Global Conference & Exhibition. Experts said they came away from the show convinced that big momentum is building behind interoperability, and it's not coming from the places one might expect. Health systems will need to do better with the management and sharing of more data than ever if they hope to stay competitive in a value-based care landscape where patients have more choice than ever about where they get their care, according to the study. WHY IT MATTERS As interoperability continues to gain steam, it's set to boost the profiles of an array of other key technologies, said Forrester researchers. At HIMSS19, it was clear that tools "supporting data management and interoperability, including cloud and AI, showcased their ability to add value and hit on the quadruple aim: improving the customer experience, driving better outcomes, lowering costs, and supporting the whole care team," they said.