The Future of Sales Is Artificial Intelligence


Intimate computing is when it knows you. While today's sales assistant is a device, such as a smartphone or a laptop, within 10 years it will become something you can talk to, similar to the Amazon Echo. It will be as if you have someone whispering real-time sales intelligence in your ear. That's why my preferred term is not artificial intelligence but augmented intelligence, because this technology actually makes the human salesperson much more capable by augmenting them.