Looking into the future of AI in the workplace


There's been a lot of hype around AI technologies over the last several years. As 2020 approaches, we can expect to see many of these technologies making their way out of the lab and into full production. This may come in the form of improved software systems to intelligent assistants deployed across enterprises to help humans contact IT and HR. From customer service to fraud prevention, AI will have an impact on how humans complete their everyday responsibilities, enabled by smarter and accelerated insights. With voice assistants readily available in homes and cars, humans are becoming increasingly comfortable talking to machines.

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