Alexa, Google Assistant, Siri, and Cortana can answer all sorts of questions that pop into users' heads, and they're improving every day. But what happens when a company like Amazon decides to crowdsource answers to fill gaps in its platform's knowledge? The result can range from amusing and perplexing to concerning. Alexa Answers allows any Amazon customer to submit responses to unanswered questions. When the web service launched in general availability a few weeks ago, Amazon gave assurances that submissions would be policed through a combination of automatic and manual review.
Nov-5-2019, 10:28:00 GMT