How Robots Can Help: Google Uses Artificial Intelligence To Track Abusive Comments On New York Times, Other Sites

International Business Times 

Google Inc. announced Thursday its new artificial intelligence software for weeding out particularly abusive or hateful remarks from comments sections in an attempt to restrict platforms to more thoughtful debate. The Menlo Park, California-based company launched the program, called Perspective, using an interactive demo allowing viewers to gradually purge three hypothetical comments sections--on climate change, the 2016 presidential election and the U.K.'s separation from the European Union, also known as "Brexit"--of their inflammatory remarks. Move the slider from right to left and phrases like "If they voted for Hilary [sic] they are idiots" are replaced by comments such as "Horrible, but the lesser of two evils won." Slide the toggle further and what's left are remarks like "Did you vote for what you truly believe is right and why?" and the sincere if not improbable "I honestly support both, as I was a Bernie [Sanders] supporter." The software "uses machine learning models to score the perceived impact a comment might have on a conversation," according to the site, which listed the Economist, the Guardian, the New York Times and Wikipedia as partners.